# How to start epic game launcher

**URL:** <https://forums.unrealengine.com/t/how-to-start-epic-game-launcher/342961>\
**Category:** Programming & Scripting\
**Tags:** unreal-engine\
**Created:** [January 3, 2016, 9:00am UTC](https://forums.unrealengine.com/t/how-to-start-epic-game-launcher/342961 "2016-01-03T09:00:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anonymous\_user\_1fa8a61a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_1fa8a61a](https://forums.unrealengine.com/u/anonymous_user_1fa8a61a)\
**Post date:** [January 3, 2016, 9:00am UTC](https://forums.unrealengine.com/t/how-to-start-epic-game-launcher/342961/1 "2016-01-03T09:00:06Z")

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How to start epic game because some problem in graphics card minimum system requirement

Card name: Standard VGA Graphics Adapter  
Manufacturer: (Standard display types)  
Chip type: Intel(R) HSW Mobile/Desktop Graphics Chipset Accelerated VGA BIOS  
DAC type: 8 bit  
Device Key: Enum\PCI\VEN\_8086&DEV\_0A16&SUBSYS\_80C3103C&REV\_0B  
Display Memory: n/a  
Dedicated Memory: n/a  
Shared Memory: n/a  
Current Mode: 1366 x 768 (32 bit) (1Hz)  
Monitor Name: Generic PnP Monitor  
Monitor Model:  
Monitor Id:  
Native Mode:  
Output Type:  
Driver Name: vga  
Driver File Version: 6.01.7600.16385 (English)  
Driver Version: 6.1.7600.16385  
DDI Version: unknown  
Driver Model: unknown  
Driver Attributes: Final Retail  
Driver Date/Size: 7/14/2009 05:08:47, 15360 bytes  
WHQL Logo’d: Yes  
WHQL Date Stamp:  
Device Identifier: {D7B78E66-4956-11CF-8D33-73BDA5C2CB35}  
Vendor ID: 0x8086  
Device ID: 0x0A16  
SubSys ID: 0x80C3103C  
Revision ID: 0x000B  
Driver Strong Name: Unknown  
Rank Of Driver: Unknown  
Video Accel:  
Deinterlace Caps: n/a  
D3D9 Overlay: n/a  
DXVA-HD: n/a  
DDraw Status: Not Available  
D3D Status: Not Available  
AGP Status: Not Available

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**Author:** ![teak421](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/teak421/32/902996_2.png) [@teak421](https://forums.unrealengine.com/u/teak421)\
**Post date:** [January 4, 2016, 10:14pm UTC](https://forums.unrealengine.com/t/how-to-start-epic-game-launcher/342961/2 "2016-01-04T22:14:53Z")

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See below for recommended hardware:

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — ue4community.wiki! You will be able to find content from the official...

Also, if I am reading this right, your graphics driver is pretty old? No matter what, I would get the latest drivers…

teak

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**Author:** ![ModernRyoga](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@ModernRyoga](https://forums.unrealengine.com/u/ModernRyoga)\
**Post date:** [January 7, 2016, 5:50pm UTC](https://forums.unrealengine.com/t/how-to-start-epic-game-launcher/342961/3 "2016-01-07T17:50:29Z")

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Hello JIGAR419,

I’m sorry to hear that you are having trouble. Could you please follow the steps [here](https://wiki.unrealengine.com/Troubleshooting_Launcher_Problems#None_of_the_Above_Helped_-_Getting_Debug_Logs) to generate your DxDiag and post it here?

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**Author:** ![ModernRyoga](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@ModernRyoga](https://forums.unrealengine.com/u/ModernRyoga)\
**Post date:** [January 13, 2016, 3:16pm UTC](https://forums.unrealengine.com/t/how-to-start-epic-game-launcher/342961/4 "2016-01-13T15:16:59Z")

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Hello JIGAR419,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.