Thank you for your feedback. I have passed the highlight information along to be assessed. To clarify, the answerhub has primarily been designed for responses to specific inquiries related to UE4. Our change to the help.epicgames.com site for launcher issues is predominantly aimed at providing more in depth and detailed assistance with launcher specific concerns. On the site, we’ve provided a number of common issues along with an email address for technical support on the launcher issues. This will allow us to better serve the community in the long term. The forums are for open discussion on more general questions or feedback. In this case, I pointed you to the ARK forums as you will be able to receive more in depth support for this specific title from the title creators and community as opposed to on the answerhub.