# How to get your Fortnite logs **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** unreal-editor-for-fortnite, fortnite\ **Created:** [November 2, 2022, 10:53am UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382 "2022-11-02T10:53:06Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [November 2, 2022, 10:53am UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/1 "2022-11-02T10:53:06Z")
At times, we will ask you to send us your logs when you’re having an issue in UEFN. Here is how to do that: ## UEFN Logs 1. Exit Fortnite. 2. Click on Start or press the **Windows Key + R**. 3. Type **\AppData\Local\UnrealEditorFortnite\Saved\Logs** and press Enter. 4. Zip your Logs folder and attach the zip file to your reply. To find UEFN Logs while working in UEFN: 1. Click “Output Log” at the bottom of the window. 2. Click on “Setting” at the top right of the window 3. Click “Open Source Location” 4. Zip your Logs folder and attach the zip file to your reply. ## Fortnite Game Logs If you are playing on a PC: 1. In the search field in the bottom right corner, type (or copy/paste) \*_%localappdata%\FortniteGame\Saved\Logs\*_ 2. Press the **Enter key** 3. Attach the following files to your reply or DM FortniteGame FortniteLauncher FortniteGame-backup-[date] Please let me know if you have any questions! ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [November 2, 2022, 10:53am UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/2 "2022-11-02T10:53:14Z")
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**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [January 9, 2023, 7:22pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/3 "2023-01-09T19:22:31Z")
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**Author:** ![HalcyonKnight96](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/halcyonknight96/32/924312_2.png) [@HalcyonKnight96](https://forums.unrealengine.com/u/HalcyonKnight96)\ **Post date:** [January 10, 2023, 7:29pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/4 "2023-01-10T19:29:27Z")
For future reference, if we ask for UEFN logs please find them here: \AppData\Local\UnrealEditorFortnite\Saved\Logs. Thanks! ---
**Author:** ![TheAweDam](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/theawedam/32/1148477_2.png) [@TheAweDam](https://forums.unrealengine.com/u/TheAweDam)\ **Post date:** [January 26, 2023, 7:39am UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/5 "2023-01-26T07:39:53Z")
Would really be useful if when it crashes there was an option to just open log folder directly from crash report. ---
**Author:** ![HalcyonKnight96](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/halcyonknight96/32/924312_2.png) [@HalcyonKnight96](https://forums.unrealengine.com/u/HalcyonKnight96)\ **Post date:** [January 26, 2023, 3:46pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/6 "2023-01-26T15:46:40Z")
There is also a helpful new tool for uploading logs. If you go to Help → Report Issue in UEFN it should take you to a folder that contains your logs zipped up. Thanks! ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [January 26, 2023, 4:15pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/7 "2023-01-26T16:15:29Z")
In regards to the above, let us know if you have any issues with it. I’ll get it in the tutorial. ---
**Author:** ![TheAweDam](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/theawedam/32/1148477_2.png) [@TheAweDam](https://forums.unrealengine.com/u/TheAweDam)\ **Post date:** [January 26, 2023, 8:17pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/8 "2023-01-26T20:17:11Z")
Is this something I can do even if the project thats crashing it wont open? Can I open a working project or a new one and still get the Log info you need? ---
**Author:** ![HalcyonKnight96](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/halcyonknight96/32/924312_2.png) [@HalcyonKnight96](https://forums.unrealengine.com/u/HalcyonKnight96)\ **Post date:** [January 26, 2023, 8:29pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/9 "2023-01-26T20:29:40Z")
Hey @TheAweDam if a project isn’t able to open it might not be helpful to use the Report Issues button since opening a different project will likely cause you to zip up the logs that were created when opening the different project (not the ones that contain the crashes). If your project is crashing on opening you may need to grab the logs manually. Thanks. ---
**Author:** ![TheAweDam](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/theawedam/32/1148477_2.png) [@TheAweDam](https://forums.unrealengine.com/u/TheAweDam)\ **Post date:** [January 26, 2023, 8:35pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/10 "2023-01-26T20:35:29Z")
Thank you! ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [January 13, 2025, 12:53pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/11 "2025-01-13T12:53:48Z")
Updated original post for some changes. ---
**Author:** ![AtAshTag](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/atashtag/32/997253_2.png) [@AtAshTag](https://forums.unrealengine.com/u/AtAshTag)\ **Post date:** [January 13, 2025, 4:10pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/12 "2025-01-13T16:10:31Z")
I added a nice suggestion in the recommendations forum posts [Here](https://forums.unrealengine.com/t/request-for-log-file-tab-clickable-to-improve-issues-bug-reports/2265944) Would help everyone out 🙂 ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [February 23, 2025, 12:00pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/14 "2025-02-23T12:00:26Z")
OP Updated ---
**Author:** ![Aminko\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Aminko\_1](https://forums.unrealengine.com/u/Aminko_1)\ **Post date:** [August 8, 2025, 8:02pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/15 "2025-08-08T20:02:43Z")
@Flak @HalcyonKnight96 @ Where can I send the logs because I have a problem since yesterday, when I want to run my map, it loads to 36% and crashes ---
**Author:** ![kalishane\_eg](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kalishane_eg/32/1196414_2.png) [@kalishane\_eg](https://forums.unrealengine.com/u/kalishane_eg)\ **Post date:** [August 8, 2025, 8:46pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/16 "2025-08-08T20:46:29Z")
You can message me Aminko and send me a link to a post on the forums that explains the issue! ---
**Author:** ![Aminko\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Aminko\_1](https://forums.unrealengine.com/u/Aminko_1)\ **Post date:** [August 8, 2025, 9:30pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/18 "2025-08-08T21:30:20Z")
How can I write to you? Sorry, I’m new. @kalishane_eg > [@UEFN Crashes.](https://forums.unrealengine.com/t/uefn-crashes/2635201): > > Summary I have a problem since yesterday when I run the project it loads to 36% and after a while I crash Unhandled Exception: EXCEPTION\_INT\_DIVIDE\_BY\_ZERO urclib urclib urclib urclib urclib urclib urclib urclib urclib urclib urclib urclib urclib UnrealEditorFortnite\_Win64\_Shipping UnrealEditorFortnite\_Win64\_Shipping UnrealEditorFortnite\_Win64\_Shipping UnrealEditorFortnite\_Win64\_Shipping UnrealEditorFortnite\_Win64\_Shipping UnrealEditorFortnite\_Win64\_Shipping UnrealEditorFort… ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [October 24, 2025, 8:53pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/19 "2025-10-24T20:53:26Z")
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**Author:** ![Osamarakan249](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/osamarakan249/32/993476_2.png) [@Osamarakan249](https://forums.unrealengine.com/u/Osamarakan249)\ **Post date:** [December 12, 2025, 4:24pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/20 "2025-12-12T16:24:01Z")
How do I send you the compressed files here? ---
**Author:** ![UEFN.Os](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/uefn.os/32/1120490_2.png) [@UEFN.Os](https://forums.unrealengine.com/u/UEFN.Os)\ **Post date:** [December 12, 2025, 5:03pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/21 "2025-12-12T17:03:04Z")
Hello, I’d like to contact support. There’s a problem with one of my projects. Sometimes when the player logs in, they appear without building materials, and other times they can build, and also sometimes they can’t build at all. Is there a problem? Also, the point rewards aren’t working. I compressed the files you explained to me. Construction problem [FortniteGame-backup-2025.12.12-16.11.35.zip](https://forums.unrealengine.com/uploads/short-url/89Nc0OgGXIjZ0ltCbnIUZfSS4ku.zip) (1.5 MB) My island code : 8344-3234-4721 ---
**Author:** ![UEFN.Os](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/uefn.os/32/1120490_2.png) [@UEFN.Os](https://forums.unrealengine.com/u/UEFN.Os)\ **Post date:** [December 12, 2025, 6:04pm UTC](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382/22 "2025-12-12T18:04:46Z")
I am having a problem with construction. Construction resources appear as zero and I cannot build. When I logged in with another device, they appeared but then disappeared. I cannot understand what the problem is. Everything is programmed correctly. This is the island code and the files you mentioned. 8344-3234-4721 [FortniteGame-backup-2025.12.12-16.11.35.zip](https://forums.unrealengine.com/uploads/short-url/89Nc0OgGXIjZ0ltCbnIUZfSS4ku.zip) (1.5 MB)