# How to fix launcher? (Blank Display) **URL:** \ **Category:** Community & Industry Discussion\ **Tags:** unreal-engine\ **Created:** [March 5, 2015, 1:13pm UTC](https://forums.unrealengine.com/t/how-to-fix-launcher-blank-display/22906 "2015-03-05T13:13:25Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![anonymous\_user\_08d8b044](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_08d8b044](https://forums.unrealengine.com/u/anonymous_user_08d8b044)\ **Post date:** [March 5, 2015, 1:13pm UTC](https://forums.unrealengine.com/t/how-to-fix-launcher-blank-display/22906/1 "2015-03-05T13:13:25Z")
issue: The launcher only shows black colored window. no GUI no word. Total Black Please help me… T.T How to fix this… I’ve tried to use system restore and re-install it… still not working… but a day ago it was totally fine. ---
**Author:** ![anonymous\_user\_2ed5b4c7](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_2ed5b4c7](https://forums.unrealengine.com/u/anonymous_user_2ed5b4c7)\ **Post date:** [March 5, 2015, 1:39pm UTC](https://forums.unrealengine.com/t/how-to-fix-launcher-blank-display/22906/2 "2015-03-05T13:39:09Z")
Hi! Read this. Maybe it help you > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... ---
**Author:** ![anonymous\_user\_08d8b044](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_08d8b044](https://forums.unrealengine.com/u/anonymous_user_08d8b044)\ **Post date:** [March 5, 2015, 1:58pm UTC](https://forums.unrealengine.com/t/how-to-fix-launcher-blank-display/22906/3 "2015-03-05T13:58:36Z")
Thanks for your help. Unfortunately nothing fixed the problem. ---
**Author:** ![anonymous\_user\_08d8b044](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_08d8b044](https://forums.unrealengine.com/u/anonymous_user_08d8b044)\ **Post date:** [March 5, 2015, 2:10pm UTC](https://forums.unrealengine.com/t/how-to-fix-launcher-blank-display/22906/4 "2015-03-05T14:10:14Z")
![a766a7762c37297db7f83f90b9b8713f2849251a.jpeg](https://d3kjluh73b9h9o.cloudfront.net/original/4X/a/7/6/a766a7762c37297db7f83f90b9b8713f2849251a.jpeg) sample image ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [March 5, 2015, 7:02pm UTC](https://forums.unrealengine.com/t/how-to-fix-launcher-blank-display/22906/5 "2015-03-05T19:02:35Z")
> [@;237993](#): > > issue: The launcher only shows black colored window. no GUI no word. Total Black > > Please help me… T.T How to fix this… > I’ve tried to use system restore and re-install it… > still not working… > but a day ago it was totally fine. Hi , Could you make a report for this issue in the Installation and Setup section of AnswerHub? [https://answers.unrealengine.com/spaces/13/getting-started.html](https://answers.unrealengine.com/spaces/13/getting-started.html) Thanks, TJ ---
**Author:** ![anonymous\_user\_08d8b044](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_08d8b044](https://forums.unrealengine.com/u/anonymous_user_08d8b044)\ **Post date:** [March 6, 2015, 8:09am UTC](https://forums.unrealengine.com/t/how-to-fix-launcher-blank-display/22906/6 "2015-03-06T08:09:40Z")
Here is the report [https://answers.unrealengine.com/questions/185229/launcher-black-screen.html](https://answers.unrealengine.com/questions/185229/launcher-black-screen.html) Thanks, ---
**Author:** ![anonymous\_user\_14f3cbf31](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_14f3cbf31](https://forums.unrealengine.com/u/anonymous_user_14f3cbf31)\ **Post date:** [March 6, 2015, 8:14pm UTC](https://forums.unrealengine.com/t/how-to-fix-launcher-blank-display/22906/7 "2015-03-06T20:14:50Z")
It is said that if you are using teamviewer for example (or any similar off-site remote management software), turning it off, exiting the program. I had that black screen for example on launch of the Unreal Tournament. I turned off Real Player, OneNote too. Voila, not only did my screen finally load with what I’m supposed to see, I was able to join a match and play.