How can I get the launcher to load?

I downloaded the launcher and had to use the -OpenGL to get it to work. The “Please Wait” dialog comes on, it downloads, verifies, looks for prerequisites says complete and then nothing happens. I’m not sure what it could be but I tried all of the solutions posted.

Attached are my logs and Direct X.

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Hey HiroDice-

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance.