Help in enrollment

image
I have been waiting for too long, it ahs been 8 days, and it is at 3 for some what reason, everyday i log into uefn and creative both to edit, i have contacted epic games support multiple times and they said that they cant handle this type of situation and instead told me to come here. It should be at 7/7 by now, not 3/7, i have a game that i need to post for my community, can someone please help me.