# Having issues releasing a free content update to my game that's already launched. 

**URL:** <https://forums.unrealengine.com/t/having-issues-releasing-a-free-content-update-to-my-game-thats-already-launched/2720167>\
**Category:** Distribution & Marketing\
**Tags:** epic-games-store, question\
**Created:** [May 5, 2026, 9:22pm UTC](https://forums.unrealengine.com/t/having-issues-releasing-a-free-content-update-to-my-game-thats-already-launched/2720167 "2026-05-05T21:22:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jhuynh707](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@jhuynh707](https://forums.unrealengine.com/u/jhuynh707)\
**Post date:** [May 5, 2026, 9:22pm UTC](https://forums.unrealengine.com/t/having-issues-releasing-a-free-content-update-to-my-game-thats-already-launched/2720167/1 "2026-05-05T21:22:46Z")

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We are uploading a free content update and tried to submit it for review, but we received this notification that there was an issue with our offer.

 ![Screenshot 2026-05-01 122245](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/9/a/69a0ee7d4acc36209c2c38a58588e0f739694afb.png)

We’re just trying to launch the free content update to the game as soon as possible. Are there some steps we are missing outside of uploading the new artifact for the game?

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**Author:** ![gjohn167](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/gjohn167/32/1215834_2.png) [@gjohn167](https://forums.unrealengine.com/u/gjohn167)\
**Post date:** [May 7, 2026, 10:09pm UTC](https://forums.unrealengine.com/t/having-issues-releasing-a-free-content-update-to-my-game-thats-already-launched/2720167/2 "2026-05-07T22:09:54Z")

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Hello,

Thank you for reaching out for support! I understand you’re trying to launch the free content update for your game, and that you’ve received feedback from the review team. I’m happy to help with this!

Based on the feedback provided, it appears the release date for your offer was adjusted before it was submitted for review. For the best help on what you’ll need to do, I recommend **[creating a private discussion case here](https://eoshelp.epicgames.com/s/?language=en_US)** and setting the topic to “Epic Games Store” to connect with the Dev Portal support team. We’ll be happy to provide further assistance!