So I released an update for my game a week ago. Around this time I started to receive reports from players that it’s crashing often so I checked their logs and there’s no call stack, the log just ends abruptly with no clues. They all say the game just closes with no error message after 1 - 2 minutes
At first I thought it’s probably something I’ve changed in this update as I very rarely had any issues before. So I sent an older build to these players but they still have the same problem.
All this makes me think it could be a driver issue, software conflict or something like that causing the crash, and not my update.
I’ve already asked everyone to make sure windows is up to date, install prerequisites, disable anti-virus, close all background apps, disconnect external devices and update all drivers.
How can I find out what’s causing this? Has anyone else been receiving more crash reports lately?