# GetTimeRange crash on project startup

**URL:** <https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018>\
**Category:** Character & Animation\
**Tags:** unreal-engine, crash, editor, question, CPP\
**Created:** [August 16, 2017, 5:03am UTC](https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018 "2017-08-16T05:03:02Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Kanibel](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Kanibel](https://forums.unrealengine.com/u/Kanibel)\
**Post date:** [August 16, 2017, 5:03am UTC](https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018/1 "2017-08-16T05:03:02Z")

</div>

I’m in the midst of upgrading a small side project to 4.17 and I’m getting the following crash on load:

```
MapCheck: New page: Map Check
LightingResults: New page: Lighting Build
LogMaterial: Missing cached shader map for material M_Background, compiling. 
LogMaterial: Missing cached shader map for material M_Player, compiling. 
LogMaterial: Missing cached shader map for material M_SingleColor, compiling. 
LogWindows: Error: === Critical error: ===
LogWindows: Error: 
LogWindows: Error: Fatal error!
LogWindows: Error: 
LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000
LogWindows: Error: 
LogWindows: Error: UE4Editor-MovieScene.dll!FMovieSceneBinding::GetTimeRange() [d:\build\++ue4+release-4.17+compile\sync\engine\source\runtime\moviescene\private\moviescenebinding.cpp:16]
LogWindows: Error: UE4Editor-MovieScene.dll!UMovieScene::UpgradeTimeRanges() [d:\build\++ue4+release-4.17+compile\sync\engine\source\runtime\moviescene\private\moviescene.cpp:669]
LogWindows: Error: UE4Editor-MovieScene.dll!UMovieScene::PostLoad() [d:\build\++ue4+release-4.17+compile\sync\engine\source\runtime\moviescene\private\moviescene.cpp:728]
LogWindows: Error: UE4Editor-CoreUObject.dll!UObject::ConditionalPostLoad() [d:\build\++ue4+release-4.17+compile\sync\engine\source\runtime\coreuobject\private\uobject\obj.cpp:991]
LogWindows: Error: UE4Editor-CoreUObject.dll!EndLoad() [d:\build\++ue4+release-4.17+compile\sync\engine\source\runtime\coreuobject\private\uobject\uobjectglobals.cpp:1561]
LogWindows: Error: UE4Editor-CoreUObject.dll!LoadPackageInternal() [d:\build\++ue4+release

```

I tried migrating the assets to another project, this works in the sense I can boot up the project but if I open up a UMG asset that contains animations or references to animations it crashes.

I have attached the crash log to the post. Let me know if you need anything from me, happy to provide the project if it helps you to diagnose the problem.

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<div class="post-metadata">

**Author:** ![Max.Chen](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/max.chen/32/1194502_2.png) [@Max.Chen](https://forums.unrealengine.com/u/Max.Chen)\
**Post date:** [August 16, 2017, 1:51pm UTC](https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018/2 "2017-08-16T13:51:04Z")

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Thanks for the report. I’ll try to repro but if you’ve got a test project for me, I’ll be happy to look.

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<div class="post-metadata">

**Author:** ![Kanibel](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Kanibel](https://forums.unrealengine.com/u/Kanibel)\
**Post date:** [August 17, 2017, 2:08am UTC](https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018/3 "2017-08-17T02:08:45Z")

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Sent you a PM on the forums Max, thanks!

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<div class="post-metadata">

**Author:** ![Max.Chen](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/max.chen/32/1194502_2.png) [@Max.Chen](https://forums.unrealengine.com/u/Max.Chen)\
**Post date:** [August 17, 2017, 2:40am UTC](https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018/4 "2017-08-17T02:40:11Z")

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Great, thank you. That was perfect. I checked in the fix (CL#3592244) and it will be coming out in 4.17.2. If you need the details of the bug, you should be able to follow this link when it becomes available tomorrow:

[https://issues.unrealengine.com/issue/UE-48490](https://issues.unrealengine.com/issue/UE-48490)

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<div class="post-metadata">

**Author:** ![DonFrag](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DonFrag](https://forums.unrealengine.com/u/DonFrag)\
**Post date:** [August 26, 2017, 11:01pm UTC](https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018/5 "2017-08-26T23:01:35Z")

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i have the same problem.  
what is link to the fix?

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<div class="post-metadata">

**Author:** ![Max.Chen](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/max.chen/32/1194502_2.png) [@Max.Chen](https://forums.unrealengine.com/u/Max.Chen)\
**Post date:** [August 27, 2017, 1:28am UTC](https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018/6 "2017-08-27T01:28:28Z")

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See the answer below, there’s the CL if you can compile the engine yourself. Otherwise, you’ll need to wait for the 4.17.2 hotfix.

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<div class="post-metadata">

**Author:** ![DonFrag](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DonFrag](https://forums.unrealengine.com/u/DonFrag)\
**Post date:** [August 27, 2017, 1:31am UTC](https://forums.unrealengine.com/t/gettimerange-crash-on-project-startup/402018/7 "2017-08-27T01:31:35Z")

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so i have to wait until…