# Failed sign in attempt? Error Code: AS-

**URL:** <https://forums.unrealengine.com/t/failed-sign-in-attempt-error-code-as/444337>\
**Category:** Getting Started & Setup\
**Tags:** error, black-screen, error-code, unreal-engine, failed, question\
**Created:** [February 28, 2019, 3:14pm UTC](https://forums.unrealengine.com/t/failed-sign-in-attempt-error-code-as/444337 "2019-02-28T15:14:25Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Cheraine](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Cheraine](https://forums.unrealengine.com/u/Cheraine)\
**Post date:** [February 28, 2019, 3:14pm UTC](https://forums.unrealengine.com/t/failed-sign-in-attempt-error-code-as/444337/1 "2019-02-28T15:14:25Z")

</div>

Can someone please help me with my failed sign in attempt?  
Error Code: AS- (see screenshot)

I was lucky to see this error code because now, when I restart the launcher, the launcher screen is black with only the Epic logo in the left visible to me.

Thanks in advance.

Cheraine

 ![269889-sign-in-failed.jpg](https://d3kjluh73b9h9o.cloudfront.net/original/4X/c/a/5/ca5b11fbd641d691802e50ba404fe9c46821d35d.jpeg)