# Error! No version information recieved **URL:** \ **Category:** Platform & Builds\ **Tags:** error, launch-error, login, error-launch, unreal-engine, question\ **Created:** [March 3, 2015, 5:13pm UTC](https://forums.unrealengine.com/t/error-no-version-information-recieved/308961 "2015-03-03T17:13:55Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![anonymous\_user\_a08c0bf2](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_a08c0bf2](https://forums.unrealengine.com/u/anonymous_user_a08c0bf2)\ **Post date:** [March 3, 2015, 5:37pm UTC](https://forums.unrealengine.com/t/error-no-version-information-recieved/308961/2 "2015-03-03T17:37:47Z")
Hello Adrianoid, Are you using any anti-virus software or firewalls that would disrupt your connection to the Launcher? If so, please disable them and try again. If that does not work, please review the following link and if all else fails, please provide us with the \*\*Verbose \*\* in your next reply. The steps on how to get the Verbose are towards the bottom of the document. > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... If you have any further questions, please feel free to reply back to this thread. Thanks! --- _[View the full topic](https://forums.unrealengine.com/t/error-no-version-information-recieved/308961)._