# Error Code R-1603

**URL:** <https://forums.unrealengine.com/t/error-code-r-1603/343214>\
**Category:** Getting Started & Setup\
**Tags:** vs2015, unreal-engine, Installation, Visual-Studio, question\
**Created:** [January 5, 2016, 10:05pm UTC](https://forums.unrealengine.com/t/error-code-r-1603/343214 "2016-01-05T22:05:30Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Acpowder](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Acpowder](https://forums.unrealengine.com/u/Acpowder)\
**Post date:** [January 5, 2016, 10:05pm UTC](https://forums.unrealengine.com/t/error-code-r-1603/343214/1 "2016-01-05T22:05:30Z")

</div>

Okay so I have already look at many of the other answer to this problem to this issue but they don’t work for my situation. They say to uninstall/reinstall VS2015 which I don’t actual have. All I have that is close to this is Microsoft Visual C++ 2013 Redistributable(x86) and (x64). I also have download VS2015 both (x64) and (x86) get the same error. What else can I do?

---

<div class="post-metadata">

**Author:** ![ModernRyoga](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@ModernRyoga](https://forums.unrealengine.com/u/ModernRyoga)\
**Post date:** [January 14, 2016, 3:49pm UTC](https://forums.unrealengine.com/t/error-code-r-1603/343214/2 "2016-01-14T15:49:51Z")

</div>

Hello Acpowder,

Could you follow the steps [here](https://wiki.unrealengine.com/Troubleshooting_Launcher_Problems#None_of_the_Above_Helped_-_Getting_Debug_Logs) and send me your debug logs and dxdiag?

---

<div class="post-metadata">

**Author:** ![DodgerDogNSea](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DodgerDogNSea](https://forums.unrealengine.com/u/DodgerDogNSea)\
**Post date:** [January 28, 2016, 6:29pm UTC](https://forums.unrealengine.com/t/error-code-r-1603/343214/3 "2016-01-28T18:29:26Z")

</div>

Hi Acpowder,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.

---

<div class="post-metadata">

**Author:** ![Acpowder](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Acpowder](https://forums.unrealengine.com/u/Acpowder)\
**Post date:** [February 3, 2016, 9:15pm UTC](https://forums.unrealengine.com/t/error-code-r-1603/343214/4 "2016-02-03T21:15:52Z")

</div>

sorry for not responding in a while I forgot about this. so I have the dsdiag.tx file, but I cant get the debug thing cause I never get so the part where I get the gear icon. also I changed the thing so it had debug in it and still nothing happened, what else can I try?

---

<div class="post-metadata">

**Author:** ![ModernRyoga](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@ModernRyoga](https://forums.unrealengine.com/u/ModernRyoga)\
**Post date:** [February 18, 2016, 7:39pm UTC](https://forums.unrealengine.com/t/error-code-r-1603/343214/5 "2016-02-18T19:39:48Z")

</div>

Hello!

We have recently updated the launcher to address some of the prerequisite issues. Please see the accepted answer to [this](https://answers.unrealengine.com/questions/344645/error-r-1603.html?) post for the steps to follow.

If this does not resolve the issue, please post back and keep us updated.