The launcher has not been working properly for Windows 7/64 users after a late Dec/early Jan update. Users have been having issues for 5+ weeks now with no response from support. My launcher will not even open properly which means I have no access to my files on your platform or the store. I already reinstalled the launcher and the problem came right back. Please get someone on fixing this.
Here is a link to the original thread: Prgram cant start cause api-ms-win-downlevel-kernal32 blah blah dll is missing - Feedback for Unreal Engine team - Unreal Engine Forums