# Epic Games Launcher won't open. No errors

**URL:** <https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331>\
**Category:** Programming & Scripting\
**Tags:** unreal-engine\
**Created:** [March 5, 2015, 7:14am UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331 "2015-03-05T07:14:29Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Karlicc](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Karlicc](https://forums.unrealengine.com/u/Karlicc)\
**Post date:** [June 24, 2018, 8:07pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/41 "2018-06-24T20:07:19Z")

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What can i do? Can i try to connect desktop graphics card with conector? Will it work

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**Author:** ![anonymous\_user\_0df12f74](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_0df12f74](https://forums.unrealengine.com/u/anonymous_user_0df12f74)\
**Post date:** [June 24, 2018, 9:10pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/42 "2018-06-24T21:10:16Z")

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You will have to consult the manual that came with your computer, or search online forums for your computer, to see what options you have available.

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**Author:** ![Karlicc](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Karlicc](https://forums.unrealengine.com/u/Karlicc)\
**Post date:** [June 24, 2018, 11:24pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/43 "2018-06-24T23:24:03Z")

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[ASUS Global](https://www.asus.com/Laptops/ASUS-VivoBook-Max-X441NA/specifications/) can you tell if i can get it? please

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**Author:** ![Flerr\_2969](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Flerr\_2969](https://forums.unrealengine.com/u/Flerr_2969)\
**Post date:** [June 25, 2018, 8:28am UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/44 "2018-06-25T08:28:15Z")

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same problem https:///GNwPH7C9

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**Author:** ![coracotto](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@coracotto](https://forums.unrealengine.com/u/coracotto)\
**Post date:** [July 5, 2018, 7:45pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/45 "2018-07-05T19:45:18Z")

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i’m having trouble finding the problem… could someone help?

https:///HNjDGzKr

let me know what i can do or not

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**Author:** ![SebaxtoGamer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@SebaxtoGamer](https://forums.unrealengine.com/u/SebaxtoGamer)\
**Post date:** [August 8, 2018, 12:11pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/46 "2018-08-08T12:11:43Z")

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https:///wR0Rp5zB ahí están mi DxDiag.

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**Author:** ![CONTrollermAn23](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@CONTrollermAn23](https://forums.unrealengine.com/u/CONTrollermAn23)\
**Post date:** [August 14, 2018, 2:53pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/47 "2018-08-14T14:53:19Z")

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Yeah, mine may be a little different than this problem. I’m on a 2003 Windows Gateway laptop and I want to download Epic Games and Fortnite. So I look up Epic Games Download, click on the very first website thingy. Then I hit download, download for Windows, and then it shows that it’s downloading at the bottom, but when I click/double click on the download file, it says “opening,” but then it doesn’t do anything. Please help me with this problem.

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**Author:** ![Ignazuuu](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Ignazuuu](https://forums.unrealengine.com/u/Ignazuuu)\
**Post date:** [August 18, 2018, 2:47pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/48 "2018-08-18T14:47:24Z")

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## Have same problem My specs:

## System Information

```
  Time of this report: 8/17/2018, 16:14:29
         Machine name: DESKTOP-72UA366
           Machine Id: {8B174588-EA83-406B-B68C-93F2860CE78E}
     Operating System: Windows 10 Education 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
             Language: English (Regional Setting: English)
  System Manufacturer: LENOVO
         System Model: 80TG
                 BIOS: Phoenix BIOS SC-T v2.1 (type: BIOS)
            Processor: Intel(R) Celeron(R) CPU N3350 @ 1.10GHz (2 CPUs), ~1.1GHz
               Memory: 4096MB RAM
  Available OS Memory: 3372MB RAM
            Page File: 1823MB used, 2123MB available
          Windows Dir: C:\WINDOWS
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, with HDCP

```

Microsoft Graphics Hybrid: Not Supported  
DxDiag Version: 10.00.17134.0001 64bit Unicode

* * *

## DxDiag Notes

```
  Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
      Input Tab: No problems found.

```

* * *

## DirectX Debug Levels

Direct3D: 0/4 (retail)  
DirectDraw: 0/4 (retail)

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<div class="post-metadata">

**Author:** ![Jackill76top](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Jackill76top](https://forums.unrealengine.com/u/Jackill76top)\
**Post date:** [September 4, 2018, 9:03pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/49 "2018-09-04T21:03:26Z")

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I have the error with the same exact bucket id:

```
Fault bucket 1462766905797750815, type 4
Event Name: APPCRASH
Problem signature:
P1: EpicGamesLauncher.exe
P2: 7.14.2.0
P3: 5b58bc2c

```

Detailed specs (the ones I think are useful):

```
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: X540NA
BIOS: X540NA.303 (type: UEFI)
Processor: Intel(R) Pentium(R) CPU N4200 @ 1.10GHz (4 CPUs), ~1.1GHz
DirectX Version: DirectX 12
Microsoft Graphics Hybrid: Not Supported
Card name: Intel(R) HD Graphics
Device Key: Enum\PCI\VEN_8086&DEV_5A84&SUBSYS_1DE01043&REV_0B
Driver File Version: 22.20.0016.4836 (English)

```

As soon as I can I’ll try to upgrade Graphic card drivers

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<div class="post-metadata">

**Author:** ![pgcmaster](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@pgcmaster](https://forums.unrealengine.com/u/pgcmaster)\
**Post date:** [September 17, 2018, 1:41pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/50 "2018-09-17T13:41:07Z")

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What lazy developer have not been able to throw a ■■■■■■■ human-readable errormessage which translate 0x000002623 to: “You do not meet minimum requirements because of hardware XX” or whatever the cause is… I mean young kids are being let down here.

One word: Error-handling!

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<div class="post-metadata">

**Author:** ![Jackill76top](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Jackill76top](https://forums.unrealengine.com/u/Jackill76top)\
**Post date:** [September 29, 2018, 8:20pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/51 "2018-09-29T20:20:13Z")

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After updating graphic drivers I have the same crash (only different “fault bucket” number).  
New drivers version:

```
Driver Version: 24.20.100.6286
Build Date: August 23, 2018
```

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<div class="post-metadata">

**Author:** ![Jackill76top](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Jackill76top](https://forums.unrealengine.com/u/Jackill76top)\
**Post date:** [September 29, 2018, 8:27pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/52 "2018-09-29T20:27:13Z")

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If a graphic card is not supported or do not have minimal requirements I would expect that the launcer will end with an error saying: graphic card not supported or something similar… for speed issues I would expect the game to work with slower performances… not a mysterious crash without any error!

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**Author:** ![Porridge124](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Porridge124](https://forums.unrealengine.com/u/Porridge124)\
**Post date:** [October 19, 2018, 4:22am UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/53 "2018-10-19T04:22:22Z")

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I am having the same problem, here are my specs https:///WH7qrUuU  
Please help!!!

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<div class="post-metadata">

**Author:** ![FeistyFlowers](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FeistyFlowers](https://forums.unrealengine.com/u/FeistyFlowers)\
**Post date:** [October 19, 2018, 5:03am UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/54 "2018-10-19T05:03:23Z")

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Open your task manager by pressing ctrl+alt+delete and find the epic games launcher, even if it’s not showing that it’s running, end the task, wait a second, and try opening the launcher again from your desktop.

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**Author:** ![Mitchapollooza](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Mitchapollooza](https://forums.unrealengine.com/u/Mitchapollooza)\
**Post date:** [November 12, 2018, 2:39am UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/55 "2018-11-12T02:39:26Z")

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FIX: Open Task Manager and on the Epic Games Launcher right click and choose end task. Re-open launcher and it should work.

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**Author:** ![Raybeast121](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Raybeast121](https://forums.unrealengine.com/u/Raybeast121)\
**Post date:** [December 26, 2018, 2:52pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/56 "2018-12-26T14:52:47Z")

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Mine will not do anything I keep trying to run as administrator and it doesn’t work what do I do?

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<div class="post-metadata">

**Author:** ![ProNooblet3000](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@ProNooblet3000](https://forums.unrealengine.com/u/ProNooblet3000)\
**Post date:** [December 26, 2018, 2:53pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/57 "2018-12-26T14:53:20Z")

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Same thing on windows. the loading circle comes on but disappears shortly after

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<div class="post-metadata">

**Author:** ![Mjrm-Aziz0604](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Mjrm-Aziz0604](https://forums.unrealengine.com/u/Mjrm-Aziz0604)\
**Post date:** [January 7, 2019, 3:19pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/58 "2019-01-07T15:19:50Z")

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Call can’t make you go to my job fortnight fortnight fortnight called my job shake at the fortnight code

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<div class="post-metadata">

**Author:** ![i3e4ns](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@i3e4ns](https://forums.unrealengine.com/u/i3e4ns)\
**Post date:** [January 24, 2019, 1:17pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/59 "2019-01-24T13:17:57Z")

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Same problem. please help.

https:///0DXZ48Vr

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<div class="post-metadata">

**Author:** ![King\_Zkodragon](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@King\_Zkodragon](https://forums.unrealengine.com/u/King_Zkodragon)\
**Post date:** [July 15, 2019, 7:46pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-wont-open-no-errors/309331/60 "2019-07-15T19:46:37Z")

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Try updating your pc. I had the same problem and when I updated my pc it started working again.

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