# Epic Games Launcher the When you start "0xc0000007b" **URL:** \ **Category:** C++\ **Tags:** unreal-engine, crash, CPP, question\ **Created:** [March 4, 2015, 6:23pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194 "2015-03-04T18:23:12Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Akihito\_Karaguri](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Akihito\_Karaguri](https://forums.unrealengine.com/u/Akihito_Karaguri)\ **Post date:** [March 4, 2015, 6:23pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/1 "2015-03-04T18:23:12Z")
Win7Pro x64 Opteron4184\*2 Mem 32GB GPU GTX670 4GB The installed runtime VC2005SP1 VC2008SP1 VC2010SP1 VC2012UP4 VC2013 What do need to another? I’m sorry the poor English ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [March 4, 2015, 6:47pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/2 "2015-03-04T18:47:23Z")
Hi Akihito, Could you post your dxdiag and Log files (if any were generated)? > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... ---
**Author:** ![Akihito\_Karaguri](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Akihito\_Karaguri](https://forums.unrealengine.com/u/Akihito_Karaguri)\ **Post date:** [March 4, 2015, 7:15pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/3 "2015-03-04T19:15:59Z")
Hi TJ Ballard. The log file I have two upload. I am Japanese. In the log file contains the Japanese. Sorry for apologize trouble. link text link text ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [March 4, 2015, 7:33pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/4 "2015-03-04T19:33:53Z")
Hi Akihito Karaguri, The 0xc0000007b error can be a common error with installing applications. I recommend that you make sure you are updated and have the latest DirectX and .NET framework. -Max B. ---
**Author:** ![Akihito\_Karaguri](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Akihito\_Karaguri](https://forums.unrealengine.com/u/Akihito_Karaguri)\ **Post date:** [March 4, 2015, 7:43pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/5 "2015-03-04T19:43:01Z")
Hi Maximusdb3. Installed the latest DirtectX and .NET framework. ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [March 4, 2015, 7:57pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/6 "2015-03-04T19:57:53Z")
Was that able to fix your problem? ---
**Author:** ![Akihito\_Karaguri](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Akihito\_Karaguri](https://forums.unrealengine.com/u/Akihito_Karaguri)\ **Post date:** [March 4, 2015, 8:11pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/7 "2015-03-04T20:11:51Z")
No, it does not resolve. ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [March 4, 2015, 8:18pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/8 "2015-03-04T20:18:07Z")
Check out the accepted answer on this thread for a full list of possible solutions to your issue: [Unreal Engine won't launch Error code (0xc000007b) - Getting Started & Setup - Epic Developer Community Forums](https://answers.unrealengine.com/questions/12975/unreal-engine-wont-launch-error-code-0xc000007b.html) -Max B. ---
**Author:** ![Akihito\_Karaguri](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Akihito\_Karaguri](https://forums.unrealengine.com/u/Akihito_Karaguri)\ **Post date:** [March 4, 2015, 8:23pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-the-when-you-start-0xc0000007b/309194/9 "2015-03-04T20:23:16Z")
Thank you, I read.