# Epic Games launcher issue **URL:** \ **Category:** Getting Started & Setup\ **Tags:** epicgames, launcher, unreal-engine, 0xc000007b, issue, question\ **Created:** [October 7, 2017, 11:15am UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406 "2017-10-07T11:15:03Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![iSolos](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@iSolos](https://forums.unrealengine.com/u/iSolos)\ **Post date:** [October 7, 2017, 11:15am UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/1 "2017-10-07T11:15:03Z")
Hello, I have launcher issue. 0xc000007b “the application was unable to start correctly” I tried repairing VC++. Instaling windows Update. Instaling last .Net framework. Nothing works. Here is Epicgames launcher logs,dxdiag. Procmon logs :[https://ufile.io/hqzr1](https://ufile.io/hqzr1) DWalker logs :[https://ufile.io/bxh2d](https://ufile.io/bxh2d) ---
**Author:** ![Nohamiaa](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Nohamiaa](https://forums.unrealengine.com/u/Nohamiaa)\ **Post date:** [October 7, 2017, 12:21pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/2 "2017-10-07T12:21:38Z")
Have you tried rebooting your PC, and reinstalling the Epic Games launcher? Seems the problem comes from the executable ---
**Author:** ![iSolos](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@iSolos](https://forums.unrealengine.com/u/iSolos)\ **Post date:** [October 7, 2017, 1:11pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/3 "2017-10-07T13:11:37Z")
I reinstalled Epic games launcher and I am still getting the error. ---
**Author:** ![Nohamiaa](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Nohamiaa](https://forums.unrealengine.com/u/Nohamiaa)\ **Post date:** [October 7, 2017, 1:33pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/4 "2017-10-07T13:33:18Z")
Just saw on the DXDiag you were french, me too. But I’ll continue in english for other pepoles. I think your problem is coming from your PC specs. I don’t know why, but the launcher has got some problems with old CPUs (2xxx are pretty old now) and your GTX 480 seems outdated for the launcher. I really have no idea why is this happening. Have you tried it on other computers? ---
**Author:** ![iSolos](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@iSolos](https://forums.unrealengine.com/u/iSolos)\ **Post date:** [October 7, 2017, 1:57pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/5 "2017-10-07T13:57:52Z")
My friend run the launcher without any error and he have the same PC specs ---
**Author:** ![Nohamiaa](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Nohamiaa](https://forums.unrealengine.com/u/Nohamiaa)\ **Post date:** [October 7, 2017, 2:00pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/6 "2017-10-07T14:00:45Z")
OK, I’m sorry but i REALLY have no idea of what’s the problem. Sorry , but I can’t help you ---
**Author:** ![Rabidstoat](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Rabidstoat](https://forums.unrealengine.com/u/Rabidstoat)\ **Post date:** [October 18, 2017, 4:14pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/7 "2017-10-18T16:14:30Z")
A colleague of mine had this problem and found that if he installed a game that uses the Unreal engine e.g. via steam the launcher would install properly afterwards… i think its a problem with permissions on updating the direct x runtimes. This was on a freshly reinstalled windows 10 by the way. ---
**Author:** ![iSolos](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@iSolos](https://forums.unrealengine.com/u/iSolos)\ **Post date:** [October 18, 2017, 9:24pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/8 "2017-10-18T21:24:49Z")
So there is no solution ? ---
**Author:** ![Rabidstoat](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Rabidstoat](https://forums.unrealengine.com/u/Rabidstoat)\ **Post date:** [October 19, 2017, 1:42am UTC](https://forums.unrealengine.com/t/epic-games-launcher-issue/406406/9 "2017-10-19T01:42:02Z")
well, if you can find a demo or a game using the Unreal engine, try installing it. It seems to be a permissions problem with the installer in installing or maybe upgrading some of the directx prerequisites… it’s installed ok by other games but not the launcher … its getting elevated privilege errors on the machine before the steam game (rocket league) was installed. Install the game, run the launcher with the same user and its fine… its a problem with the launcher.