# Epic Games Launcher crashing after login **URL:** \ **Category:** Platform & Builds\ **Tags:** unreal-engine, crash, bug-report, UE4, question\ **Created:** [June 29, 2015, 8:48pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480 "2015-06-29T20:48:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![soccermenace\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@soccermenace\_1](https://forums.unrealengine.com/u/soccermenace_1)\ **Post date:** [June 29, 2015, 8:48pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480/1 "2015-06-29T20:48:41Z")
Hi, my Epic Games Launcher just started crashing after login and I don’t know whats causing it. I’ve attached my most recent log file as well as dxdiag results. EDIT: I poked around a bit on a fresh install and noticed that the launcher only crashes when I click on the Unreal Engine tab. I can download and install Unreal Tournament without any issues. dxdiag: link text log: link text ---
**Author:** ![Gabrielbibo\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Gabrielbibo\_1](https://forums.unrealengine.com/u/Gabrielbibo_1)\ **Post date:** [July 4, 2015, 5:31pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480/2 "2015-07-04T17:31:19Z")
[Epic Game launcher crashes on startup](https://answers.unrealengine.com/questions/252544/epic-game-launcher-crashes-on-startup.html) ---
**Author:** ![soccermenace\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@soccermenace\_1](https://forums.unrealengine.com/u/soccermenace_1)\ **Post date:** [July 6, 2015, 6:51pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480/3 "2015-07-06T18:51:16Z")
Didn’t work for me ---
**Author:** ![Gabrielbibo\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Gabrielbibo\_1](https://forums.unrealengine.com/u/Gabrielbibo_1)\ **Post date:** [July 6, 2015, 7:00pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480/4 "2015-07-06T19:00:43Z")
Try follow this post. [Epic Games Launcher crash at start up right after logging in [Didn't download UE4 yet] - Character & Animation - Epic Developer Community Forums](https://answers.unrealengine.com/questions/251404/epic-games-launcher-crash-at-start-up-right-after.html) ---
**Author:** ![soccermenace\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@soccermenace\_1](https://forums.unrealengine.com/u/soccermenace_1)\ **Post date:** [July 9, 2015, 12:32am UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480/5 "2015-07-09T00:32:55Z")
Nope, still doesn’t work. I tried a clean boot reinstall and diagnostic reinstall ---
**Author:** ![reddaze](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@reddaze](https://forums.unrealengine.com/u/reddaze)\ **Post date:** [July 9, 2015, 4:03pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480/6 "2015-07-09T16:03:05Z")
soccermenace, Can you run the launcher again and enable debug logging and post those logs? Instructions can be found here: > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... ---
**Author:** ![soccermenace\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@soccermenace\_1](https://forums.unrealengine.com/u/soccermenace_1)\ **Post date:** [July 9, 2015, 5:13pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480/7 "2015-07-09T17:13:27Z")
Adam, Here are my logs, I had to reinstall the Launcher in order to enable debug logging: link text ---
**Author:** ![Stephen\_Ellis](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/stephen_ellis/32/1210665_2.png) [@Stephen\_Ellis](https://forums.unrealengine.com/u/Stephen_Ellis)\ **Post date:** [July 10, 2015, 5:46pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crashing-after-login/323480/8 "2015-07-10T17:46:36Z")
This recent crash with the Epic Games Launcher has become a commonly reported issue. In order to focus our support efforts and consolidate information, we are going to close this post and redirect to the following location: > [Epic Game Launcher crash - Programming & Scripting - Epic Developer Community Forums](https://answers.unrealengine.com/questions/252951/epic-game-launcher-crash.html) We will review the information already provided here, and please feel free to add additional information to the linked post. Thanks for your help and your patience while we work to resolve this issue.