Epic Games Launcher crash issue

Hey all,

I’ve just started learning UE4 the past week or so, and have to say I’m loving it.

Having abit of an issue launching the program the past 24hours, I am getting the following error message when i launch the program, during the login process it crashes and comes up with: You do not have any debugging symbols required to display the callstack for this crash. The past week I have been using this program i have not had this issue. I have attempted to reinstall with no luck either.

any feedback on how to fix this would be great. Let me know if any additional info if needed. I have browsed other posts and such but have not been able to locate a similar situation. I am using windows 8, using an Intel i7-3770 with 8GB of ram.

Thanks,

Hi Kamonos,

Try the suggestion that Steve.White posted here.

If that doesn’t work for you, try the steps in this section of the troubleshooting guide.

If the issue persist, follow the instructions towards the bottom of that link to generate your Debug Logs. Then post them here, along with your Dxdiag (system specs).

Hi Kamonos,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.

Cheers,

TJ