# Epic Games Launcher crash at start up right after logging in \[ Didn't download UE4 yet \] **URL:** \ **Category:** Character & Animation\ **Tags:** unreal-engine, crash, message-log, bug-report, question\ **Created:** [July 2, 2015, 3:44am UTC](https://forums.unrealengine.com/t/epic-games-launcher-crash-at-start-up-right-after-logging-in-didnt-download-ue4-yet/323777 "2015-07-02T03:44:24Z")\ **Posts on this page:** 1\ **Showing post:** 8
**Author:** ![anonymous\_user\_6e7b421a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_6e7b421a](https://forums.unrealengine.com/u/anonymous_user_6e7b421a)\ **Post date:** [July 2, 2015, 5:36pm UTC](https://forums.unrealengine.com/t/epic-games-launcher-crash-at-start-up-right-after-logging-in-didnt-download-ue4-yet/323777/8 "2015-07-02T17:36:27Z")
Hey all, We encourage users to seek out similar issues throughout AnswerHub in case the question you need answered does not receive immediate attention from us. With that in mind, we have a Troubleshooting Launcher Problems documentation page that has helpful solutions to issues related to the launcher. If you have already taken a look at this troubleshooting guide and none of the suggestions within were a solution to your issue please let me know. **Troubleshooting Launcher Problems** > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... Thank you, --- _[View the full topic](https://forums.unrealengine.com/t/epic-games-launcher-crash-at-start-up-right-after-logging-in-didnt-download-ue4-yet/323777)._