# EGL won't launch!

**URL:** <https://forums.unrealengine.com/t/egl-wont-launch/323308>\
**Category:** Platform & Builds\
**Tags:** windows, unreal-engine, crash, question\
**Created:** [June 28, 2015, 8:39am UTC](https://forums.unrealengine.com/t/egl-wont-launch/323308 "2015-06-28T08:39:33Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![anonymous\_user\_6e7b421a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_6e7b421a](https://forums.unrealengine.com/u/anonymous_user_6e7b421a)\
**Post date:** [June 29, 2015, 6:29pm UTC](https://forums.unrealengine.com/t/egl-wont-launch/323308/3 "2015-06-29T18:29:39Z")

</div>

Hey halfmoon\_games,

How did you uninstall the Launcher?

Try doing this again through the ‘Remove Programs’ options within Windows. On a Mac you can simply drag the application to the trash bin.

Then navigate to where your ‘VaultCache’ is located for the Epic Games Launcher. You can find the directions for locating this folder on our Launcher Troubleshooting Guide below.

**Launcher Troubleshooting Guide**

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Delete this folder, restart your computer, and do a clean re-install. Hopefully this resolves your issue, but let me know if you are still in need of help.

Thank you,

---

_[View the full topic](https://forums.unrealengine.com/t/egl-wont-launch/323308)._