Hey guys,
Decided I need to come here for help (Epic Games hasn’t responded to my support request from November 3rd). Anytime I attempt to launch Fortnite on my PC (Ryzen 5 2600, 16gb ram at 3200mhz I believe, and a 1650 Super) it crashes, where the game appears to be loading for a couple of seconds before the screen turns black and I’m forced to physically restart my PC. Here’s a bit of the game log:
2023.11.23-02.39.14:386][904]LogD3D11RHI: Timed out while waiting for GPU to catch up. (0.5 s) (ErrorCode 00000001) (00000000)
[2023.11.23-02.39.15:137][904]LogD3D11RHI: Timed out while waiting for GPU to catch up. (500 ms)
[2023.11.23-02.39.21:478][490]LogD3D11RHI: GetQueryData is taking a very long time (5.6 s) (00000000)
[2023.11.23-02.39.21:478][490]LogD3D11RHI: Timed out while waiting for GPU to catch up. (0.5 s) (ErrorCode 00000001) (00000000)
[2023.11.23-02.39.24:780][ 33]LogD3D11RHI: Error: Result failed with error DXGI_ERROR_DEVICE_REMOVED DXGI_ERROR_DEVICE_REMOVED
at D:\build++Fortnite\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Query.cpp:354
[2023.11.23-02.39.24:780][ 33]LogD3D11RHI: [Aftermath] GDynamicRHI=000001BC182B0000, GDX11NVAfterMathEnabled=0, Result=0x00000000, bDeviceActive=0
[2023.11.23-02.39.27:099][ 33]LogRHI: Error: Breadcrumbs ‘RHIThread’
Please help, I’ve been unable to open the game for a couple of months now.