# Current earning balance frozen on $0.00 and no report for last monht sales **URL:** \ **Category:** Issues & Bug Reporting (Fab)\ **Tags:** report, fab\ **Created:** [March 17, 2025, 2:55pm UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970 "2025-03-17T14:55:19Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Wafelu](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Wafelu](https://forums.unrealengine.com/u/Wafelu)\ **Post date:** [March 17, 2025, 2:55pm UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970/1 "2025-03-17T14:55:19Z")
### Summary My current earning balance frozen on $0.00 from the begining and I cannot see report for February 2025 sales ### What type of bug are you experiencing? Other ### URL where the bug was encountered > **[Epic Games](https://www.epicgames.com/id/authorize?client_id=xyza7891REBVsEqSJRRNXmlS7EQHM459&redirect_uri=https%3A%2F%2Fwww.fab.com%2Fsocial%2Fcomplete%2Fepic%2F%3Fredirect_state%3DXeJ8189p36UT2YEDWC8uVIcozMDT936h&state=XeJ8189p36UT2YEDWC8uVIcozMDT936h&response_type=code&scope=basic_profile%2Boffline_access&prompt=select_account)** ### Steps to Reproduce See my account reports page and it will be obvious ### Expected Result Current earning balance should state how much balance there is generated by income ### Observed Result I cannot see any value but $0.00 ### Platform PC, Windows 10, Chorme browser ### Operating System PC, Windows 10, Chorme browser ### Upload an image ![Zrzut ekranu 2025-03-17 143411.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/b/e/3/be37a627f280b442bd45adde3f0ef9a0d9f5da44.png) ![Zrzut ekranu 2025-03-17 143435.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/c/5/a/c5a3953baebb7f92fb4b53fcd6ba13fd6aa290ed.png) ---
**Author:** ![DarkPlayer\_Br1](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/darkplayer_br1/32/1124680_2.png) [@DarkPlayer\_Br1](https://forums.unrealengine.com/u/DarkPlayer_Br1)\ **Post date:** [March 18, 2025, 4:18am UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970/2 "2025-03-18T04:18:21Z")
I have the same problem! I have been selling my products but it still keeps the $0/100 and once I received the value of one of my products, without reaching the minimum value of 100 dollars, why did this happen? ---
**Author:** ![Mr.Osman0](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Mr.Osman0](https://forums.unrealengine.com/u/Mr.Osman0)\ **Post date:** [March 18, 2025, 5:02am UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970/3 "2025-03-18T05:02:46Z")
They still haven’t sent my money 😕 ![wwqeqweqweqeqw](https://d3kjluh73b9h9o.cloudfront.net/original/4X/c/c/5/cc568b4773e5c263b64d6728cbf7e0c89e2bf9a9.png) ---
**Author:** ![Wafelu](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Wafelu](https://forums.unrealengine.com/u/Wafelu)\ **Post date:** [March 18, 2025, 10:04am UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970/4 "2025-03-18T10:04:54Z")
@skfabby - Epic please attend to this topic since the money is the reason we are here. ---
**Author:** ![skfabby](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/skfabby/32/924304_2.png) [@skfabby](https://forums.unrealengine.com/u/skfabby)\ **Post date:** [March 18, 2025, 12:37pm UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970/5 "2025-03-18T12:37:41Z")
The payout tab isn’t currently as useful as we would like it to be. An amount will show up there a few days before the payout is made and then revert to zero after the payment is made. We’re exploring how we can improve this experience. That said, if you are eligible to receive a payout at the end of the month (i.e., you’ve reached the payout threshold of $100+), the payment will be made at the end of this month. The payout schedule was a bit weird at the start of the year but the standard timeframe for payouts is end of the month for sales made during the preceding month. ---
**Author:** ![skfabby](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/skfabby/32/924304_2.png) [@skfabby](https://forums.unrealengine.com/u/skfabby)\ **Post date:** [March 18, 2025, 12:38pm UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970/6 "2025-03-18T12:38:24Z")
Have you been in touch with support? [https://support.fab.com/s/?ProductOrigin=FabSupport](https://support.fab.com/s/?ProductOrigin=FabSupport) ---
**Author:** ![ConradJustin](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@ConradJustin](https://forums.unrealengine.com/u/ConradJustin)\ **Post date:** [March 19, 2025, 10:48am UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970/7 "2025-03-19T10:48:09Z")
> [@skfabby](#): > > The payout schedule was a bit weird at the start of the year but the standard timeframe for payouts is end of the month for sales made during the preceding month. I have the same issue with the ‘payouts’ tab on my end The last payment I received was 10th of February. So I should expect the next payment around 30th of March? Why is this so inconsistent? ---
**Author:** ![S\_Grez](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/s_grez/32/1215835_2.png) [@S\_Grez](https://forums.unrealengine.com/u/S_Grez)\ **Post date:** [March 19, 2025, 11:25am UTC](https://forums.unrealengine.com/t/current-earning-balance-frozen-on-0-00-and-no-report-for-last-monht-sales/2395970/8 "2025-03-19T11:25:52Z")
@ConradJustin Because there was a payment error for December and the January payment was sent almost a month earlier. The next payment is at the end of March.