# Creative session doesn't load when you connect to platform **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** closed, unreal-editor-for-fortnite, bug-report, fortnite\ **Created:** [May 8, 2024, 9:02pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976 "2024-05-08T21:02:58Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [May 8, 2024, 9:02pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/1 "2024-05-08T21:02:58Z")
### Reference ID Not sure ### Please select what you are reporting on: Unreal Editor for Fortnite ### What Type of Bug are you experiencing? Stability ### Summary Everytime I load a creative session and send to platform it either A infinity loads on the fortnite side of things B loads and kicks me out or C most common one it looks like it’s loading into a session then kills the session and on the fortnite side sends me back to lobby causing me to restart the whole process this isn’t just happening in one of my maps it’s happening in ALL Big and small i really need help does anyone know how to fix this or is it a issue on Epic’s side of things ### Steps to Reproduce Have a console and one pc click the three dots next to launch session click connect to platform have fortnite open on the console hit launch session and see if it works for you for me my console is the Xbox 1s but I hear other creators are having this issue too ### Expected Result It’s supposed to load me into a creative session aka play session ### Observed Result Doesn’t load at all you can also get stuck in the loading screen and sometimes crash and the other things I listed in the description can happen ### Platform(s) Pc and console ### Additional Notes Sometimes it won’t show the loading session text and it will already show up as if the session is already active ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [May 8, 2024, 9:09pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/3 "2024-05-08T21:09:08Z")
Want to mention im reporting this on my phone and the forums ui is very buggy so thats why there are typos ---
**Author:** ![T0PFR0ST](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/t0pfr0st/32/941431_2.png) [@T0PFR0ST](https://forums.unrealengine.com/u/T0PFR0ST)\ **Post date:** [May 8, 2024, 9:11pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/4 "2024-05-08T21:11:23Z")
This exact bug happens to me too. I play on the Xbox Series X and two of my friends play on the Xbox One and the other plays on the Xbox One S and every time they try to load into creative they see this. They are stuck in like a limbo in the creative hub and it’s been going on for 3 updates now. I just want my friends to see my maps and play on them. I’m praying they fix this. ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/3/d/f/3df013ae6eb380034d0553909cfd405154848159.jpeg) ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [May 8, 2024, 9:25pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/5 "2024-05-08T21:25:31Z")
Okay one other thing for people who confused because im terrible at describing things im gonna post this link for this unlisted video i made showing off this bug [](https://www.youtube.com/watch?v=u7VaUdjWQWo) ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [May 13, 2024, 5:57pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/6 "2024-05-13T17:57:41Z")
@JonesyPublishes Could we get your logs please? [How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382) ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [May 30, 2024, 11:15pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/7 "2024-05-30T23:15:20Z")
Alright my apologies for taking a long time here is the log as of today am still getting this issue across all maps LogValkyrie: ProjectSizeRequest::Prepare for 01109ebe-4388-2217-8846-019bea8a337c LogValkyrie: ProjectSizeRequest for 01109ebe-4388-2217-8846-019bea8a337c: GetRootModuleInfo LogValkyrie: ProjectSizeRequest for 01109ebe-4388-2217-8846-019bea8a337c: GetProjectContentPackage LogValkyrie: ProjectSizeRequest::GetProjectUploadSize for 01109ebe-4388-2217-8846-019bea8a337c LogValkyrie: ProjectSizeRequest::GetProjectDownloadSize for 01109ebe-4388-2217-8846-019bea8a337c LogValkyrie: ProjectSizeRequest::GetProjectCookedSize for 01109ebe-4388-2217-8846-019bea8a337c LogValkyrie: ProjectSizeRequest::GetDependencyDownloadSizes for 01109ebe-4388-2217-8846-019bea8a337c LogValkyrie: ProjectSizeRequest::Completed for 01109ebe-4388-2217-8846-019bea8a337c LogHttp: Warning: 00000A814B0B1C00: request failed, libcurl error: 28 (Timeout was reached) LogHttp: Warning: 00000A814B0B1C00: libcurl info message cache 0 ( Trying 10.99.34.147:443…) LogHttp: Warning: 00000A814B0B1C00: libcurl info message cache 1 (ipv4 connect timeout after 14995ms, move on!) LogHttp: Warning: 00000A814B0B1C00: libcurl info message cache 2 ( Trying 10.99.35.77:443…) LogHttp: Warning: 00000A814B0B1C00: libcurl info message cache 3 (ipv4 connect timeout after 7496ms, move on!) LogHttp: Warning: 00000A814B0B1C00: libcurl info message cache 4 ( Trying 10.99.34.15:443…) LogHttp: Warning: 00000A814B0B1C00: libcurl info message cache 5 (ipv4 connect timeout after 7491ms, move on!) LogHttp: Warning: 00000A814B0B1C00: libcurl info message cache 6 (Failed to connect to [horde.devtools-dev.epicgames.com](http://horde.devtools-dev.epicgames.com) port 443 after 30002 ms: Timeout was reached) LogHttp: Warning: 00000A814B0B1C00: libcurl info message cache 7 (Closing connection) LogHttp: Warning: 00000A814B0BE700: request failed, libcurl error: 28 (Timeout was reached) LogHttp: Warning: 00000A814B0BE700: libcurl info message cache 0 ( Trying 10.99.50.253:443…) LogHttp: Warning: 00000A814B0BE700: libcurl info message cache 1 (ipv4 connect timeout after 14995ms, move on!) LogHttp: Warning: 00000A814B0BE700: libcurl info message cache 2 ( Trying 10.99.50.124:443…) LogHttp: Warning: 00000A814B0BE700: libcurl info message cache 3 (ipv4 connect timeout after 7496ms, move on!) LogHttp: Warning: 00000A814B0BE700: libcurl info message cache 4 ( Trying 10.99.51.40:443…) LogHttp: Warning: 00000A814B0BE700: libcurl info message cache 5 (ipv4 connect timeout after 7491ms, move on!) LogHttp: Warning: 00000A814B0BE700: libcurl info message cache 6 (Failed to connect to [horde.devtools.epicgames.com](http://horde.devtools.epicgames.com) port 443 after 30002 ms: Timeout was reached) LogHttp: Warning: 00000A814B0BE700: libcurl info message cache 7 (Closing connection) ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [May 30, 2024, 11:15pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/8 "2024-05-30T23:15:58Z")
LogHttp: Warning: 00000A8164894D00: request failed, libcurl error: 28 (Timeout was reached) LogHttp: Warning: 00000A8164894D00: libcurl info message cache 0 (Hostname in DNS cache was stale, zapped) LogHttp: Warning: 00000A8164894D00: libcurl info message cache 1 ( Trying 10.99.34.147:443…) LogHttp: Warning: 00000A8164894D00: libcurl info message cache 2 (ipv4 connect timeout after 14995ms, move on!) LogHttp: Warning: 00000A8164894D00: libcurl info message cache 3 ( Trying 10.99.35.77:443…) LogHttp: Warning: 00000A8164894D00: libcurl info message cache 4 (ipv4 connect timeout after 7497ms, move on!) LogHttp: Warning: 00000A8164894D00: libcurl info message cache 5 ( Trying 10.99.34.15:443…) LogHttp: Warning: 00000A8164894D00: libcurl info message cache 6 (Connection timeout after 30000 ms) LogHttp: Warning: 00000A8164894D00: libcurl info message cache 7 (Closing connection) LogHttp: Warning: 00000A8164893F00: request failed, libcurl error: 28 (Timeout was reached) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 0 (Hostname in DNS cache was stale, zapped) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 1 ( Trying 10.99.51.40:443…) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 2 (ipv4 connect timeout after 14995ms, move on!) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 3 ( Trying 10.99.50.253:443…) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 4 (ipv4 connect timeout after 7497ms, move on!) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 5 ( Trying 10.99.50.124:443…) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 6 (ipv4 connect timeout after 7497ms, move on!) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 7 (Failed to connect to [horde.devtools.epicgames.com](http://horde.devtools.epicgames.com) port 443 after 30003 ms: Timeout was reached) LogHttp: Warning: 00000A8164893F00: libcurl info message cache 8 (Closing connection) LogValkyrieSummary: Destroying Valkyrie Beacon ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [May 31, 2024, 12:00am UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/9 "2024-05-31T00:00:14Z")
Ooooh wait i just now realized i have to send a zip im having trouble figuring that out right now ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [May 31, 2024, 12:10am UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/10 "2024-05-31T00:10:40Z")
never mind figured it out here is the log [Log.zip](https://forums.unrealengine.com/uploads/short-url/AtDgTTxFHn36luoBKMuNU2nHnhw.zip) (166.8 KB) ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [June 14, 2024, 7:54pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/11 "2024-06-14T19:54:31Z")
As of Today Session Still doesn’t launch and i am still having this issue ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [June 24, 2024, 7:18pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/12 "2024-06-24T19:18:07Z")
Thank you for the logs, the team is digging in. ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [July 6, 2024, 1:22am UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/13 "2024-07-06T01:22:15Z")
Any updates on any findings? ---
**Author:** ![dragonzen\_ugc](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/dragonzen_ugc/32/1056454_2.png) [@dragonzen\_ugc](https://forums.unrealengine.com/u/dragonzen_ugc)\ **Post date:** [July 7, 2024, 11:56am UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/14 "2024-07-07T11:56:24Z")
Are you using windows with nvidia graphic card? I had similar issues, so you might want to try this: Verify fortnite/uefn files in launcher. Install new graphic card driver through nvidia experience. Restart pc Run fortnite (The game) first - through nvidia experience. Once you have loaded fortnite start uefn. Start session from uefn with fortnite already open. Issue is probably that windows considers UEFN as “fortnite”, so sometimes it simple does not start the game with error “fortnite is already running” and it resulted for either uefn session no starting at all or not being able to connect to servers. Atleast that was the issue/fix for me and this looks relatively similar, but could be something else. ---
**Author:** ![dragonzen\_ugc](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/dragonzen_ugc/32/1056454_2.png) [@dragonzen\_ugc](https://forums.unrealengine.com/u/dragonzen_ugc)\ **Post date:** [July 7, 2024, 11:57am UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/15 "2024-07-07T11:57:40Z")
Just tagging, so you get notification. Seeing your logs the timeout really looks similar to what I was seeing. ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [July 8, 2024, 8:44pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/17 "2024-07-08T20:44:35Z")
> [@dragonzen\_ugc](#): > > Once you have loaded fortnite start uefn. im gonna try some of the listed above ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [July 8, 2024, 9:53pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/18 "2024-07-08T21:53:10Z")
My entire pc bluescreens when i try and have fortnite and uefn open at the same time ---
**Author:** ![JonesyPublishes](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jonesypublishes/32/1115906_2.png) [@JonesyPublishes](https://forums.unrealengine.com/u/JonesyPublishes)\ **Post date:** [July 8, 2024, 10:34pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/19 "2024-07-08T22:34:56Z")
I got in once after i did all that and it had the same result ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [April 29, 2025, 7:06pm UTC](https://forums.unrealengine.com/t/creative-session-doesnt-load-when-you-connect-to-platform/1846976/20 "2025-04-29T19:06:46Z")
FORT-743725 has been ‘Closed’. We’re unable to reproduce this issue.