# Crashing while loading into game

**URL:** <https://forums.unrealengine.com/t/crashing-while-loading-into-game/2667727>\
**Category:** Issues and Bug Reporting\
**Tags:** fortnite-creative, unreal-editor-for-fortnite, fixed, fortnite\
**Created:** [October 22, 2025, 7:19pm UTC](https://forums.unrealengine.com/t/crashing-while-loading-into-game/2667727 "2025-10-22T19:19:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ampharel](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Ampharel](https://forums.unrealengine.com/u/Ampharel)\
**Post date:** [October 22, 2025, 7:19pm UTC](https://forums.unrealengine.com/t/crashing-while-loading-into-game/2667727/1 "2025-10-22T19:19:29Z")

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### Summary

The entire client crashes after getting to the “connecting” screen. This happened while loading a specific game, on a specific region. Restart the client produced the same result

### Please select what you are reporting on:

Creative

### What Type of Bug are you experiencing?

Stability

### Steps to Reproduce

Start fortnite  
Join creative island  
Crash during connecting screen  
Start fortnite again  
Switch region  
No crash

### Expected Result

Loading into the game instead of crashing

### Observed Result

Crashing during connection

### Platform(s)

PC

### Island Code

0611-2877-5544

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**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\
**Post date:** [October 22, 2025, 8:10pm UTC](https://forums.unrealengine.com/t/crashing-while-loading-into-game/2667727/3 "2025-10-22T20:10:04Z")

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hi @Ampharel

This was first reported at

[Major Issue - Cannot launch session anymore - General / Issues and Bug Reporting - Epic Developer Community Forums](https://forums.unrealengine.com/t/major-issue-cannot-launch-session-anymore/2667730/12)

Update:

**Resolved** - This incident has been resolved.  
Oct 22, 19:51 UTC

Please remember

Epic Online Services is scheduled for maintenance on Thursday 23 October, 2025 at 5am UTC. During the maintenance window, there will be up to two hours of degraded availability for the following services:

- Lobbies
- Sessions

- Matchmaking

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**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\
**Post date:** [October 31, 2025, 5:25pm UTC](https://forums.unrealengine.com/t/crashing-while-loading-into-game/2667727/9 "2025-10-31T17:25:50Z")

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FORT-998652 is ‘Closed’ as ‘Fixed’. The issue will be addressed in 40.00.

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**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\
**Post date:** [April 20, 2026, 7:19pm UTC](https://forums.unrealengine.com/t/crashing-while-loading-into-game/2667727/10 "2026-04-20T19:19:41Z")

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