# Crashes at lauch

**URL:** <https://forums.unrealengine.com/t/crashes-at-lauch/414837>\
**Category:** Platform & Builds\
**Tags:** launcher-crash, unreal-engine, question\
**Created:** [January 17, 2018, 10:08pm UTC](https://forums.unrealengine.com/t/crashes-at-lauch/414837 "2018-01-17T22:08:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![IvanMz-99](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@IvanMz-99](https://forums.unrealengine.com/u/IvanMz-99)\
**Post date:** [January 17, 2018, 10:08pm UTC](https://forums.unrealengine.com/t/crashes-at-lauch/414837/1 "2018-01-17T22:08:36Z")

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I open Epic Games and click launch but, it crashes and doesn’t even let me send the crash report.

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**Author:** ![vr\_marco](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/vr_marco/32/1194556_2.png) [@vr\_marco](https://forums.unrealengine.com/u/vr_marco)\
**Post date:** [January 17, 2018, 10:14pm UTC](https://forums.unrealengine.com/t/crashes-at-lauch/414837/2 "2018-01-17T22:14:12Z")

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You should be able at least to navigate to the directory where the crash log files are saved and take a look at them. Without them it is hard to guess what could be wrong.

This is an useful resource to troubleshoot your Launcher:

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