# Crash when opening project **URL:** \ **Category:** Feedback & Requests\ **Tags:** error, unreal-engine, crash, UE5-0, bug-report, question\ **Created:** [August 6, 2022, 1:06pm UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630 "2022-08-06T13:06:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![brodoka](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@brodoka](https://forums.unrealengine.com/u/brodoka)\ **Post date:** [August 6, 2022, 1:06pm UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630/1 "2022-08-06T13:06:41Z")
Hello, I reinstalled my windows, freshly installed UE5 and every time I try to create new project or open existing one, UE crashes and gives me this error. Anyone knows what to do? LoginId:17a3c44c4faed9875d63e6b9af71c28d EpicAccountId:42b8c2fe195f403ab45a98adebbfc9ae Unhandled Exception: 0xc06d007e KERNELBASE UnrealEditor\_OpenCVHelper!\_\_delayLoadHelper2() [d:\a01\_work\6\s\src\vctools\delayimp\delayhlp.cpp:312] UnrealEditor\_OpenCVHelper!\_tailMerge\_opencv\_world455\_dll() UnrealEditor\_OpenCVHelper!FOpenCVHelperModule::StartupModule() [D:\build++UE5\Sync\Engine\Plugins\Runtime\OpenCV\Source\OpenCVHelper\Private\OpenCVHelperModule.cpp:94] UnrealEditor\_Core!FModuleManager::LoadModuleWithFailureReason() [D:\build++UE5\Sync\Engine\Source\Runtime\Core\Private\Modules\ModuleManager.cpp:579] UnrealEditor\_Projects!FModuleDescriptor::LoadModulesForPhase() [D:\build++UE5\Sync\Engine\Source\Runtime\Projects\Private\ModuleDescriptor.cpp:690] UnrealEditor\_Projects!FPluginManager::TryLoadModulesForPlugin() [D:\build++UE5\Sync\Engine\Source\Runtime\Projects\Private\PluginManager.cpp:1583] UnrealEditor\_Projects!FPluginManager::LoadModulesForEnabledPlugins() [D:\build++UE5\Sync\Engine\Source\Runtime\Projects\Private\PluginManager.cpp:1658] UnrealEditor!FEngineLoop::AppInit() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\LaunchEngineLoop.cpp:5951] UnrealEditor!FEngineLoop::PreInitPreStartupScreen() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\LaunchEngineLoop.cpp:2413] UnrealEditor!GuardedMain() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\Launch.cpp:137] UnrealEditor!GuardedMainWrapper() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:147] UnrealEditor!LaunchWindowsStartup() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:283] UnrealEditor!WinMain() [D:\build++UE5\Sync\Engine\Source\Runtime\Launch\Private\Windows\LaunchWindows.cpp:330] UnrealEditor!\_\_scrt\_common\_main\_seh() [d:\a01\_work\6\s\src\vctools\crt\vcstartup\src\startup\exe\_common.inl:288] kernel32 ntdll [MyProject.log](https://forums.unrealengine.com/uploads/short-url/ejpflpsO7B7TV2J3qKJ0nm6CEVW.log) (31.6 KB) ---
**Author:** ![c0r37py](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/c0r37py/32/559700_2.png) [@c0r37py](https://forums.unrealengine.com/u/c0r37py)\ **Post date:** [August 6, 2022, 1:19pm UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630/2 "2022-08-06T13:19:36Z")
if you are using the source version you need to re-build it, if non-source version , you need to reinstall it. hope it helps, cheers! ---
**Author:** ![brodoka](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@brodoka](https://forums.unrealengine.com/u/brodoka)\ **Post date:** [August 6, 2022, 1:52pm UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630/3 "2022-08-06T13:52:55Z")
Thank you for reply! 🙂 could you clarify what do you mean by source version? Because I just did fresh install today through epic, same as I did before reinstalling windows… but I have never encountered this error. ---
**Author:** ![brodoka](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@brodoka](https://forums.unrealengine.com/u/brodoka)\ **Post date:** [August 6, 2022, 6:58pm UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630/4 "2022-08-06T18:58:48Z")
So I tried to reinstall both epic and unreal but the problem remained the same. ---
**Author:** ![christuusgnosis](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@christuusgnosis](https://forums.unrealengine.com/u/christuusgnosis)\ **Post date:** [August 6, 2022, 11:00pm UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630/5 "2022-08-06T23:00:36Z")
do you need the open cv plugin? its crashing if you install 4.27 and make a simple 3rd person does it build are you able to open 5 and build a basic blueprint 3rd person? basic, no plugs if you can’t even build a basic blueprint 3rd then you might have to use 4.27 gfx card/machine specs? ---
**Author:** ![brodoka](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@brodoka](https://forums.unrealengine.com/u/brodoka)\ **Post date:** [August 7, 2022, 6:46am UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630/7 "2022-08-07T06:46:41Z")
I am beginner so I have no idea if I need the plugin to be honest. But I used 5 with no problem before reinstalling windows. I have 3070, 64 gig ram, amd 5600. And no, I cant open 5, I just get to the window where I can choose which project I want to open and when I try to open it, UE crashes and gives me this error. ---
**Author:** ![brodoka](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@brodoka](https://forums.unrealengine.com/u/brodoka)\ **Post date:** [August 7, 2022, 7:14am UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630/8 "2022-08-07T07:14:06Z")
PROBLEM SOLVED!!! I went through the crash file carefully again and I noticed “Failed to load required Windows Media Foundation libraries”. So I installed Media feature pack and now everything works. It was because I have N version of W10… and I had no idea that this could be a problem. ---
**Author:** ![christuusgnosis](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@christuusgnosis](https://forums.unrealengine.com/u/christuusgnosis)\ **Post date:** [August 7, 2022, 12:35pm UTC](https://forums.unrealengine.com/t/crash-when-opening-project/622630/9 "2022-08-07T12:35:44Z")
that would hoop a lot of things glad you found it. Logs are our friends