# Crash when i try to click Unreal Engine Menu

**URL:** <https://forums.unrealengine.com/t/crash-when-i-try-to-click-unreal-engine-menu/324034>\
**Category:** Platform & Builds\
**Tags:** unreal-engine, crash, bug-report, UE4, question\
**Created:** [July 4, 2015, 7:13am UTC](https://forums.unrealengine.com/t/crash-when-i-try-to-click-unreal-engine-menu/324034 "2015-07-04T07:13:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Azurerain1\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Azurerain1\_1](https://forums.unrealengine.com/u/Azurerain1_1)\
**Post date:** [July 4, 2015, 7:13am UTC](https://forums.unrealengine.com/t/crash-when-i-try-to-click-unreal-engine-menu/324034/1 "2015-07-04T07:13:19Z")

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Im new and want try Unreal Engine 4 but when i click Unreal Engine menu in Epic Game Launcher i get crash… and the launcher stop working…

Here debug log

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**Author:** ![reddaze](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@reddaze](https://forums.unrealengine.com/u/reddaze)\
**Post date:** [July 9, 2015, 4:09pm UTC](https://forums.unrealengine.com/t/crash-when-i-try-to-click-unreal-engine-menu/324034/2 "2015-07-09T16:09:25Z")

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Hi Azurerain,

Can you follow the steps below to get us full debug logs?

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

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**Author:** ![Stephen\_Ellis](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/stephen_ellis/32/1210665_2.png) [@Stephen\_Ellis](https://forums.unrealengine.com/u/Stephen_Ellis)\
**Post date:** [July 10, 2015, 5:49pm UTC](https://forums.unrealengine.com/t/crash-when-i-try-to-click-unreal-engine-menu/324034/3 "2015-07-10T17:49:01Z")

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This recent crash with the Epic Games Launcher has become a commonly reported issue. In order to focus our support efforts and consolidate information, we are going to close this post and redirect to the following location:

> [Epic Game Launcher crash - Programming & Scripting - Epic Developer Community Forums](https://answers.unrealengine.com/questions/252951/epic-game-launcher-crash.html)

We will review the information already provided here, and please feel free to add additional information to the linked post.

Thanks for your help and your patience while we work to resolve this issue.