# Crash Mali devices

**URL:** <https://forums.unrealengine.com/t/crash-mali-devices/429519>\
**Category:** Platform & Builds\
**Tags:** samsung, unreal-engine, crash, question\
**Created:** [July 16, 2018, 5:44am UTC](https://forums.unrealengine.com/t/crash-mali-devices/429519 "2018-07-16T05:44:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![anonymous\_user\_9ce630c0](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_9ce630c0](https://forums.unrealengine.com/u/anonymous_user_9ce630c0)\
**Post date:** [July 16, 2018, 5:44am UTC](https://forums.unrealengine.com/t/crash-mali-devices/429519/1 "2018-07-16T05:44:40Z")

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Hello

Please tell me why my game crash in these devices

Samsung Galaxy S7 edge (hero2lte), Android 8.0

#00 pc 0000000000018f74 /system/lib/libc.so (memcpy+112)  
#01 pc 0000000002c3e04c /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_ZN15FSlateBatchData24FillVertexAndIndexBufferEPhS0\_b+220)  
#02 pc 000000000388b630 /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_ZN24FSlateRHIRenderingPolicy27UpdateVertexAndIndexBuffersER24FRHICommandListImmediateR15FSlateBatchDataR25TSlateElementVertexBufferI12FSlateVertexER24FSlateElementIndexBuffer+440)  
#03 pc 00000000038829b4 /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_ZN17FSlateRHIRenderer23DrawWindow\_RenderThreadER24FRHICommandListImmediateRNS\_13FViewportInfoER23FSlateWindowElementListbb+1672)  
#04 pc 000000000389f268 /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so  
#05 pc 0000000001ae9af0 /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_ZN16FNamedTaskThread23ProcessTasksNamedThreadEib+116)  
#06 pc 0000000001ae9700 /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_ZN16FNamedTaskThread21ProcessTasksUntilQuitEi+68)  
#07 pc 0000000002d1ed74 /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_Z19RenderingThreadMainP6FEvent+328)  
#08 pc 0000000002d27ea0 /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_ZN16FRenderingThread3RunEv+20)  
#09 pc 0000000001b1bc60 /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_ZN22FRunnableThreadPThread3RunEv+92)  
#10 pc 0000000001ae77bc /data/app/com.GameName-OU-SxP9rU7Wmpgr8nUAgtQ==/lib/arm/libUE4.so (\_ZN22FRunnableThreadPThread11\_ThreadProcEPv+104)  
#11 pc 0000000000048a5f /system/lib/libc.so (\_ZL15\_\_pthread\_startPv+22)  
#12 pc 000000000001b333 /system/lib/libc.so (\_\_start\_thread+32)

Huawei Honor 9 (HWSTF), Android 8.0

#00 pc 0000000000018f1c /system/lib/libc.so (memcpy+112)  
#01 pc 0000000002c3e04c /data/app/com.GameName-O6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_ZN15FSlateBatchData24FillVertexAndIndexBufferEPhS0\_b+220)  
#02 pc 000000000388b630 /data/app/com.GameName-O6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_ZN24FSlateRHIRenderingPolicy27UpdateVertexAndIndexBuffersER24FRHICommandListImmediateR15FSlateBatchDataR25TSlateElementVertexBufferI12FSlateVertexER24FSlateElementIndexBuffer+440)  
#03 pc 00000000038829b4 /data/app/com.GameName-O6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_ZN17FSlateRHIRenderer23DrawWindow\_RenderThreadER24FRHICommandListImmediateRNS\_13FViewportInfoER23FSlateWindowElementListbb+1672)  
#04 pc 000000000389f268 /data/app/com.GameNameO6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so  
#05 pc 0000000001ae9af0 /data/app/com.GameName-O6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_ZN16FNamedTaskThread23ProcessTasksNamedThreadEib+116)  
#06 pc 0000000001ae9700 /data/app/com.GameNameO6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_ZN16FNamedTaskThread21ProcessTasksUntilQuitEi+68)  
#07 pc 0000000002d1ed74 /data/app/com.GameName-O6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_Z19RenderingThreadMainP6FEvent+328)  
#08 pc 0000000002d27ea0 /data/app/com.GameName-O6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_ZN16FRenderingThread3RunEv+20)  
#09 pc 0000000001b1bc60 /data/app/com.GameName-O6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_ZN22FRunnableThreadPThread3RunEv+92)  
#10 pc 0000000001ae77bc /data/app/com.GameName-O6a\_6xvZsBP4iMsiUeortQ==/lib/arm/libUE4.so (\_ZN22FRunnableThreadPThread11\_ThreadProcEPv+104)  
#11 pc 0000000000048617 /system/lib/libc.so (\_ZL15\_\_pthread\_startPv+22)  
#12 pc 000000000001b02f /system/lib/libc.so (\_\_start\_thread+32)

please help me my game is currently in play store and all customer using mostly these devices .

​​​​​​​Thanks

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<div class="post-metadata">

**Author:** ![Jeff\_A](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Jeff\_A](https://forums.unrealengine.com/u/Jeff_A)\
**Post date:** [July 16, 2018, 4:46pm UTC](https://forums.unrealengine.com/t/crash-mali-devices/429519/2 "2018-07-16T16:46:28Z")

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Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

[https://epicsupport.force.com/unrealengine/s/](https://epicsupport.force.com/unrealengine/s/)

Thanks