# \[CRASH\] EXCEPTION\_ACCESS\_VIOLATION 0x00000010

**URL:** <https://forums.unrealengine.com/t/crash-exception-access-violation-0x00000010/370651>\
**Category:** Getting Started & Setup\
**Tags:** save-level, unreal-engine, crash, question\
**Created:** [September 16, 2016, 12:16pm UTC](https://forums.unrealengine.com/t/crash-exception-access-violation-0x00000010/370651 "2016-09-16T12:16:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SaOk](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@SaOk](https://forums.unrealengine.com/u/SaOk)\
**Post date:** [September 16, 2016, 12:16pm UTC](https://forums.unrealengine.com/t/crash-exception-access-violation-0x00000010/370651/1 "2016-09-16T12:16:21Z")

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Got this crash when trying to save my open maps (including sublevels). So far happened once. Attached dumps and log.

[2016.09.16-12.12.22:608][61]LogWindows:Error: === Critical error: ===  
[2016.09.16-12.12.22:608][61]LogWindows:Error:  
[2016.09.16-12.12.22:608][61]LogWindows:Error: Unhandled Exception: EXCEPTION\_ACCESS\_VIOLATION reading address 0x00000010

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**Author:** ![Sean\_Flint](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Sean\_Flint](https://forums.unrealengine.com/u/Sean_Flint)\
**Post date:** [September 16, 2016, 1:48pm UTC](https://forums.unrealengine.com/t/crash-exception-access-violation-0x00000010/370651/2 "2016-09-16T13:48:28Z")

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Hey SaOk,

I have a few questions to gather more information regarding this issue:

- Are you getting a crash reporter window? If so, can you please provide your Machine ID and ensure to hit Send & Close on the report.
- Is this happening on every map in that project?
- Is this crash occurring in a clean project?
- Also, take a look at your log and notice that there are a lot of error messages that may be worth looking into resolving.

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**Author:** ![SaOk](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@SaOk](https://forums.unrealengine.com/u/SaOk)\
**Post date:** [September 17, 2016, 12:24pm UTC](https://forums.unrealengine.com/t/crash-exception-access-violation-0x00000010/370651/3 "2016-09-17T12:24:37Z")

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I got rid of this issue. Seems like I had some corrupted shadder. After verifying engine, the maps now load without this crash.

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**Author:** ![SaOk](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@SaOk](https://forums.unrealengine.com/u/SaOk)\
**Post date:** [September 30, 2016, 11:57am UTC](https://forums.unrealengine.com/t/crash-exception-access-violation-0x00000010/370651/4 "2016-09-30T11:57:36Z")

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I have started to get this crash often again when trying to save the map even not making any change into it. Sent report with MachineId:F87B756443F95CE9986941A672FE5264.

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**Author:** ![Anonymous\_d6cb08a597e80687232ce1fb65d66916](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Anonymous\_d6cb08a597e80687232ce1fb65d66916](https://forums.unrealengine.com/u/Anonymous_d6cb08a597e80687232ce1fb65d66916)\
**Post date:** [April 25, 2021, 3:08pm UTC](https://forums.unrealengine.com/t/crash-exception-access-violation-0x00000010/370651/5 "2021-04-25T15:08:47Z")

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bonjour j ai le meme probleme mais avec un autre 0X… comment a tu resolu ce probleme