Could not download installation information error (code:5)

Launcher can’t download update. error message is:
could not download installation information error (code:5)

79658-code5.png

Hi DawnArc ,

I’m sorry to hear that you’re having trouble.
.
Please follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs, so that we can better investigate your issue.