# cook\_failure error when trying to load into map **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** fortnite-creative, unreal-editor-for-fortnite, fortnite\ **Created:** [February 21, 2025, 6:10pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067 "2025-02-21T18:10:12Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![kARmAEffect](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/karmaeffect/32/915733_2.png) [@kARmAEffect](https://forums.unrealengine.com/u/kARmAEffect)\ **Post date:** [February 21, 2025, 6:10pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/1 "2025-02-21T18:10:12Z")
### Summary Players no longer able to load into my map after the recent V34.00 update. I tried to load session with an XBOX SERIES X by using “connect to platform” from UEFN and was thrown this error: We hit an error while cooking this content errors.com.epicgames.content-service.cook\_failure CookJobId:d8904e70-0b75-4b45-bbb4-f24db7713869;d23a4abc-5fee-4543-90db-cf4e896b1f35;e8a9141e-784c-428a-9dc3-55c3b4285223 An error occurred while communicating with the game servers (failed to cook module e5d3bf01-4066-5552-582e-f1bb6bc58bd7 (artifact 5e06fa5b-1ce1-4225-bae1-975bd5e81592:xsx) (cookJobId d23a4abc-5fee-4543-90db-cf4e896b1f35) with error code errors.com.epicgames.cookplugin.cookfailure). I can load session from PC without issues. ### Please select what you are reporting on: Unreal Editor for Fortnite ### What Type of Bug are you experiencing? Matchmaking ### Steps to Reproduce 1. Attempt to load published island code 2081-3475-2606 from Fortnite using Xbox console 2. Map will not load and stuck in Preparing… 3. After some time, cook\_error is shown ### Expected Result Able to load into my island ### Observed Result I am able to get the error by connecting to platform from UEFN to my Xbox. This should be the similar error faced in the published island We hit an error while cooking this content errors.com.epicgames.content-service.cook\_failure CookJobId:d8904e70-0b75-4b45-bbb4-f24db7713869;d23a4abc-5fee-4543-90db-cf4e896b1f35;e8a9141e-784c-428a-9dc3-55c3b4285223 An error occurred while communicating with the game servers (failed to cook module e5d3bf01-4066-5552-582e-f1bb6bc58bd7 (artifact 5e06fa5b-1ce1-4225-bae1-975bd5e81592:xsx) (cookJobId d23a4abc-5fee-4543-90db-cf4e896b1f35) with error code errors.com.epicgames.cookplugin.cookfailure). ### Platform(s) I have only tested on XBOX SERIES X/S. Might be problematic with other consoles as well ### Island Code 2081-3475-2606 ### Additional Notes My player count is badly impacted and has tanked after the update. Most of my players were not able to load into my map. ---
**Author:** ![kARmAEffect](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/karmaeffect/32/915733_2.png) [@kARmAEffect](https://forums.unrealengine.com/u/kARmAEffect)\ **Post date:** [February 21, 2025, 11:20pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/2 "2025-02-21T23:20:58Z")
Update: I just tried to load the map, and it seems fine now. It was probably due to instability after the new update. ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [February 22, 2025, 1:36pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/3 "2025-02-22T13:36:11Z")
Thank you for letting us know! ---
**Author:** ![kARmAEffect](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/karmaeffect/32/915733_2.png) [@kARmAEffect](https://forums.unrealengine.com/u/kARmAEffect)\ **Post date:** [February 25, 2025, 3:53am UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/4 "2025-02-25T03:53:10Z")
@Flak you’re welcome. However, some players still couldn’t join with another error “Content Beacon Error”. I found that there’s similar issue reported as well. [Havoc Hotel 3 coming up with an error reading “Content Beacon Error” - General / Issues and Bug Reporting - Epic Developer Community Forums](https://forums.unrealengine.com/t/havoc-hotel-3-coming-up-with-an-error-reading-content-beacon-error/2349722/18) Thanks for investigating this issue. ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [February 25, 2025, 2:31pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/5 "2025-02-25T14:31:00Z")
Yes, we’re on it. Thank you! ---
**Author:** ![baapaaas](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@baapaaas](https://forums.unrealengine.com/u/baapaaas)\ **Post date:** [February 25, 2025, 3:37pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/6 "2025-02-25T15:37:49Z")
Hey Flak, I’m having this same problem and it is something wrong with verse, possibly referencing other verse files. If multiple verse files references another verse file my game seems to be unable to launch. ---
**Author:** ![SquidGamer7](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@SquidGamer7](https://forums.unrealengine.com/u/SquidGamer7)\ **Post date:** [May 24, 2025, 3:03pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/7 "2025-05-24T15:03:02Z")
I am having this same issue but it’s on PC. I’m not sure if it’s a thing with my map or if it’s just the game servers ---
**Author:** ![XgioX1994](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/xgiox1994/32/1013835_2.png) [@XgioX1994](https://forums.unrealengine.com/u/XgioX1994)\ **Post date:** [May 24, 2025, 3:40pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/8 "2025-05-24T15:40:19Z")
same thing here again ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [August 20, 2025, 6:10pm UTC](https://forums.unrealengine.com/t/cook-failure-error-when-trying-to-load-into-map/2349067/9 "2025-08-20T18:10:45Z")
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