# Content examples - product activation failed (E70-2006)

**URL:** <https://forums.unrealengine.com/t/content-examples-product-activation-failed-e70-2006/346881>\
**Category:** World Creation\
**Tags:** content-examples, unreal-engine, question\
**Created:** [February 9, 2016, 12:42pm UTC](https://forums.unrealengine.com/t/content-examples-product-activation-failed-e70-2006/346881 "2016-02-09T12:42:03Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![anonymous\_user\_5cebed11](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_5cebed11](https://forums.unrealengine.com/u/anonymous_user_5cebed11)\
**Post date:** [February 9, 2016, 12:42pm UTC](https://forums.unrealengine.com/t/content-examples-product-activation-failed-e70-2006/346881/1 "2016-02-09T12:42:03Z")

</div>

Whenever I try to download the content examples, I get a “Product activation failed” error with code E70-2006. I have tried restarting the launcher, logging out and restarting the PC, but I get the same error every time. I am using 4.10.2. I have tried other projects in the Learn section, but I cannot download any of them, I get the same error every time.

**Edit: found the solution, check my answer below.**

---

<div class="post-metadata">

**Author:** ![anonymous\_user\_3dfd5ee1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_3dfd5ee1](https://forums.unrealengine.com/u/anonymous_user_3dfd5ee1)\
**Post date:** [February 9, 2016, 5:54pm UTC](https://forums.unrealengine.com/t/content-examples-product-activation-failed-e70-2006/346881/2 "2016-02-09T17:54:06Z")

</div>

I have the same issue, but not for every item. ‘Open World Demo Collection’ for example, doesn’t download (get the same error you get), but others like ‘Water Planes’, does work.

---

<div class="post-metadata">

**Author:** ![Nevets](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/nevets/32/1068924_2.png) [@Nevets](https://forums.unrealengine.com/u/Nevets)\
**Post date:** [February 17, 2016, 5:57am UTC](https://forums.unrealengine.com/t/content-examples-product-activation-failed-e70-2006/346881/3 "2016-02-17T05:57:09Z")

</div>

Same issue here, error code:e70-2006.  
This happens when the item has a “free” download button. But not with those have a “Download (4.x)” button.  
Anyone can help us?

---

<div class="post-metadata">

**Author:** ![meshcarver](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@meshcarver](https://forums.unrealengine.com/u/meshcarver)\
**Post date:** [February 17, 2016, 12:41pm UTC](https://forums.unrealengine.com/t/content-examples-product-activation-failed-e70-2006/346881/4 "2016-02-17T12:41:51Z")

</div>

Me too, Error code E70-2006 for both Kite Boy and also Landscape Mountains… anyone here to help please?

---

<div class="post-metadata">

**Author:** ![anonymous\_user\_d46da56a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_d46da56a](https://forums.unrealengine.com/u/anonymous_user_d46da56a)\
**Post date:** [February 19, 2016, 5:23am UTC](https://forums.unrealengine.com/t/content-examples-product-activation-failed-e70-2006/346881/5 "2016-02-19T05:23:47Z")

</div>

same problem, for every gameplay example in the learn section!

---

<div class="post-metadata">

**Author:** ![anonymous\_user\_5cebed11](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_5cebed11](https://forums.unrealengine.com/u/anonymous_user_5cebed11)\
**Post date:** [February 19, 2016, 6:35pm UTC](https://forums.unrealengine.com/t/content-examples-product-activation-failed-e70-2006/346881/6 "2016-02-19T18:35:31Z")

</div>

I’ve finally found a solution. Someone from Epic has posted this answer elsewhere:

> To resolve this, please log into your  
> Epic account at [www.unrealengine.com](http://www.unrealengine.com),  
> click on the “Profile” link, update  
> all sections marked with “\*” and save  
> your information. Restart your  
> launcher and try again.

I’ve tried it and I’m able to download example projects now. I only had country set under my profile. After entering address and city, everything started to work.