# Community roles not working for usernames with special characters

**URL:** <https://forums.unrealengine.com/t/community-roles-not-working-for-usernames-with-special-characters/2700406>\
**Category:** Issues and Bug Reporting\
**Tags:** portal, fortnite-creative, unreal-editor-for-fortnite, UEFN, bug-report, fortnite\
**Created:** [February 18, 2026, 12:03am UTC](https://forums.unrealengine.com/t/community-roles-not-working-for-usernames-with-special-characters/2700406 "2026-02-18T00:03:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Volviik](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/volviik/32/1040867_2.png) [@Volviik](https://forums.unrealengine.com/u/Volviik)\
**Post date:** [February 18, 2026, 12:03am UTC](https://forums.unrealengine.com/t/community-roles-not-working-for-usernames-with-special-characters/2700406/1 "2026-02-18T00:03:28Z")

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### Summary

There appears to be an issue when adding members or assigning roles in Fortnite Communities if the username contains special characters. Even when the user is already part of the community and has interacted within it, the system fails to recognize the username during role assignment.

### Please select what you are reporting on:

Unreal Editor for Fortnite

### What Type of Bug are you experiencing?

Creator Portal

### Steps to Reproduce

-Open a Fortnite Community.  
-Ensure the user has already joined the community and replied to a community post.  
-Attempt to assign a role to that user.  
-Enter or search for the username containing special characters (for example accents or non-standard symbols like “é”, “à”, …).

### Expected Result

Members and roles should be added or assigned correctly regardless of special characters in names.

### Observed Result

The username is not found by the system, even though the user is already in the community and has posted. This makes it impossible to assign a role to that member.

### Platform(s)

All

### Island Code

N/A

### Upload an image

 ![image_2026-02-18_010151288.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/8/7/2/872dd990ecb13e1111079f1a3fd61c013de1c0d1.png)  
 ![image_2026-02-18_010158590.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/0/2/b/02b456aa51e2c222248fa576635a5aadc86f8f12.png)  
 ![image_2026-02-18_010206328.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/0/5/60571a8d779f74ea4490e865f4f1e56cd05c366a.png)

### Additional Notes

This limits moderation and community management, especially for international users whose usernames commonly include accented characters or symbols.

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<div class="post-metadata">

**Author:** ![Volviik](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/volviik/32/1040867_2.png) [@Volviik](https://forums.unrealengine.com/u/Volviik)\
**Post date:** [February 27, 2026, 7:28pm UTC](https://forums.unrealengine.com/t/community-roles-not-working-for-usernames-with-special-characters/2700406/2 "2026-02-27T19:28:27Z")

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The issue seems to have been fixed with the recent update!

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<div class="post-metadata">

**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\
**Post date:** [February 27, 2026, 8:07pm UTC](https://forums.unrealengine.com/t/community-roles-not-working-for-usernames-with-special-characters/2700406/3 "2026-02-27T20:07:00Z")

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Yes, I forgot to post back, sorry about that and thank you for reporting!

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**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\
**Post date:** [August 17, 2026, 12:04am UTC](https://forums.unrealengine.com/t/community-roles-not-working-for-usernames-with-special-characters/2700406/4 "2026-08-17T00:04:29Z")

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