Hi all.
I am a map creator who has been interested in publishing my creative maps for some time. To do that, you need to go to the Publisher Portal and complete your tax profile to enter the program.
My issue is regarding my Tax Profile. For the past 5 months, I haven’t been able to get past that point. I have been told multiple times to retake my Tax Profile test, but every time I do, nothing changes. I believe this is a bug, as I insured my Tax Profile information was filled out correctly and precisely.
I’ve tried contacting support about this issue, but we are now approaching the third month where I haven’t gotten a reply for Epic. almost like if the support team doesn’t exist at Epic. So here I am asking the community for support.
Have any of you had this issue? And if so, how did you deal with it, if there is even a solution?
Please help 