There’s 2 issues there.
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When an epic employee speaks out addressing a direct question with wrong information - that’s a problem.
To err is human, no doubt.
Redact your answers and moderate the flaming out - As epic employees they all should have that power directly. -
just insta-ban the hostile ones. Ad hominem and such are against forum rules anyway.
Arguing about the “best way” is one thing - and it can often lead to both people in a thread improving on their knowledge.
If the problem is that they “spoke” and they don’t want to argue.
Ok. Sure.
Lock the ■■■■ thread.
Unfair AF, but its better than never getting an official answer.
There’s likely about 3 billion topics with open ended issues that were never officially answered by an epic employee, about 1.5 billion of which do not even have an answer.
At least 1 billion of it is a mesh up of cry-baby posts with no info at all and just whining…
ON that note … @Amanda.Schade
Please consider the possibility of creating a “problem” template to use on the forum that forces the children therein to fill in the proper fields without crying…
Forcing some basic info on all the “this don’t work” posts could drasrically improve the community posts. And the responses they get when they get any…
If I was up to me, I’d even force a screen-shot. That way they have to actually think before making a post.