Can't sign in UnReal Engine 4

Hello, i can’t login in unreal engine 4!

LOG:

#1


[2015.08.15-22.37.48:030]  0]Log file open, 08/16/15 01:37:48
[2015.08.15-22.37.48:030]  0]LogModuleManager:Warning: ModuleManager: Module 'PakFile' not found - its StaticallyLinkedModuleInitializers function is null.
[2015.08.15-22.37.48:030]  0]LogInit:Display: RandInit(1956847931) SRandInit(1956847931).
[2015.08.15-22.37.48:030]  0]LogTaskGraph: Started task graph with 3 named threads and 6 total threads.
[2015.08.15-22.37.48:030]  0]LogInit: Version: 4.9.0-2652906+++depot+UE4-LauncherLive
[2015.08.15-22.37.48:030]  0]LogInit: API Version: 2652906
[2015.08.15-22.37.48:030]  0]LogInit: Compiled (64-bit): Aug 12 2015 12:10:21
[2015.08.15-22.37.48:030]  0]LogInit: Compiled with Visual C++: 18.00.21005.01
[2015.08.15-22.37.48:030]  0]LogInit: Build Configuration: Shipping
[2015.08.15-22.37.48:030]  0]LogInit: Branch Name: ++depot+UE4-LauncherLive
[2015.08.15-22.37.48:030]  0]LogInit: Command line: "C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe"  -SaveToUserDir -Messaging
[2015.08.15-22.37.48:030]  0]LogInit: Base directory: C:/Program Files/Epic Games/Launcher/Portal/Binaries/Win64/
[2015.08.15-22.37.48:030]  0]LogInit: Rocket: 0
[2015.08.15-22.37.48:030]  0]LogInit: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[2015.08.15-22.37.48:030]  0]LogInit: Object subsystem initialized
[2015.08.15-22.37.48:039]  0]LogInit: Computer: PC
[2015.08.15-22.37.48:039]  0]LogInit: User: user
[2015.08.15-22.37.48:039]  0]LogInit: CPU Page size=4096, Cores=4
[2015.08.15-22.37.48:039]  0]LogInit: High frequency timer resolution =3.124096 MHz
[2015.08.15-22.37.48:039]  0]LogMemory: Memory total: Physical=3.9GB (4GB approx)
[2015.08.15-22.37.48:039]  0]LogMemory: Platform Memory Stats for Windows
[2015.08.15-22.37.48:039]  0]LogMemory: Process Physical Memory: 19.80 MB used, 19.80 MB peak
[2015.08.15-22.37.48:039]  0]LogMemory: Process Virtual Memory: 14.80 MB used, 14.81 MB peak
[2015.08.15-22.37.48:039]  0]LogMemory: Physical Memory: 1806.34 MB used, 4035.74 MB total
[2015.08.15-22.37.48:039]  0]LogMemory: Virtual Memory: 149.27 MB used, 134217728.00 MB total
[2015.08.15-22.37.48:040]  0]LogTextLocalizationManager: The requested culture ('en_US') has no localization data; parent culture's ('en') localization data will be used.
[2015.08.15-22.37.48:083]  0]LogTaskGraph: Started task graph with 3 named threads and 6 total threads.
[2015.08.15-22.37.48:200]  0]LogInit: Using libcurl 7.41.0
[2015.08.15-22.37.48:200]  0]LogInit:  - built for x86_64-pc-win32
[2015.08.15-22.37.48:200]  0]LogInit:  - supports SSL with WinSSL
[2015.08.15-22.37.48:200]  0]LogInit:  - other features:
[2015.08.15-22.37.48:200]  0]LogInit:      CURL_VERSION_SSL
[2015.08.15-22.37.48:200]  0]LogInit:      CURL_VERSION_IPV6
[2015.08.15-22.37.48:200]  0]LogInit:      CURL_VERSION_ASYNCHDNS
[2015.08.15-22.37.48:200]  0]LogInit:      CURL_VERSION_LARGEFILE
[2015.08.15-22.37.48:200]  0]LogInit:      CURL_VERSION_IDN
[2015.08.15-22.37.48:200]  0]LogInit:  CurlRequestOptions (configurable via config and command line):
[2015.08.15-22.37.48:200]  0]LogInit:  - bVerifyPeer = true  - Libcurl will verify peer certificate
[2015.08.15-22.37.48:200]  0]LogInit:  - bUseHttpProxy = false  - Libcurl will NOT use HTTP proxy
[2015.08.15-22.37.48:200]  0]LogInit:  - bDontReuseConnections = false  - Libcurl will reuse connections
[2015.08.15-22.37.48:200]  0]LogInit:  - CertBundlePath = nullptr  - Libcurl will use whatever was configured at build time.
[2015.08.15-22.37.48:244]  0]LogStandaloneRenderer: D3D11CreateDevice Result: 0
[2015.08.15-22.37.48:366]  0]Portal: Constructing App Data Access Layer
[2015.08.15-22.37.48:377]  0]Portal: Constructing App Domain Layer
[2015.08.15-22.37.48:377]  0]FCommunityPortalOSSImpl::InitialiseOSS
[2015.08.15-22.37.48:377]  0]FCommunityPortalDynamicContent::HandleEMSFileUpdated()
[2015.08.15-22.37.48:408]  0]WinPlatform: Checking if shortcut exists. LinkPath: C:\Users\Public\Desktop\Epic Games Launcher.lnk LinkTargetPath: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe LinkWorkingDir: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64.
[2015.08.15-22.37.48:412]  0]WinPlatform: Found existing shortcut. ExistingLinkTargetPath: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe ExistingLinkWorkingDir: C:\Program Files\Epic Games
[2015.08.15-22.37.48:412]  0]WinPlatform: Found matching shortcut: true
[2015.08.15-22.37.48:412]  0]WinPlatform: Checking if shortcut exists. LinkPath: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Epic Games Launcher.lnk LinkTargetPath: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe LinkWorkingDir: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64.
[2015.08.15-22.37.48:412]  0]WinPlatform: Found existing shortcut. ExistingLinkTargetPath: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe ExistingLinkWorkingDir: C:\Program Files\Epic Games
[2015.08.15-22.37.48:412]  0]WinPlatform: Found matching shortcut: true
[2015.08.15-22.37.48:423]  0]FCommunityPortalEnumerateInstalledRunnable: 0 manifests in 0.0 secs
[2015.08.15-22.37.48:424]  0]Portal: Constructing App Presentation Layer
[2015.08.15-22.37.48:452]  0]Portal: Constructing App UI Layer
[2015.08.15-22.37.48:567]  0]FCommunityPortalManagerImpl: Change State CPManagerState_Init->CPManagerState_SelfPatching
[2015.08.15-22.37.48:682]  0]FCommunityPortalUpdater: Change State UpdaterState_Init->UpdaterState_CheckForUpdate
[2015.08.15-22.37.48:805]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.48:805]  0]LogOnline:Warning: MCP: Client auth request failed. Connection to the server failed.
[2015.08.15-22.37.48:806]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.48:806]  0]LogOnline:Warning: MCP: EnumerateFiles request failed. Connection to the server failed.
[2015.08.15-22.37.48:806]  0]FCommunityPortalOSSImpl::OnEnumerateFilesComplete - FALSE - 0 files
[2015.08.15-22.37.48:806]  0]FCommunityPortalOSS::OnEnumerateFilesComplete - no remote files have changed
[2015.08.15-22.37.48:806]  0]FCommunityPortalOSSImpl::RequestSelfPatchEntitlements
[2015.08.15-22.37.48:811]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.48:811]  0]LogOnline:Warning: MCP: QuerySelfPatchBuild request failed.
[2015.08.15-22.37.48:811]  0]LogOnline:Warning: MCP: Request:
[2015.08.15-22.37.48:811]  0]LogOnline:Warning: MCP: https://launcher-public-service-prod06.ol.epicgames.com/launcher/api/public/assets/Windows/x/UnrealEngineLauncher?label=Live
[2015.08.15-22.37.48:811]  0]LogOnline:Warning: MCP: Response:
[2015.08.15-22.37.48:811]  0]LogOnline:Warning: MCP: Connection to the server failed.
[2015.08.15-22.37.48:909]  0]FCommunityPortalUpdater: Change State UpdaterState_CheckForUpdate->UpdaterState_Error
[2015.08.15-22.37.49:009]  0]FCommunityPortalManagerImpl: Change State CPManagerState_SelfPatching->CPManagerState_SelfPatchError
[2015.08.15-22.37.51:584]  0]FAccountService::SignOut
[2015.08.15-22.37.51:584]  0]LogOnline:Warning: MCP: No logged in user found for LocalUserNum=0.
[2015.08.15-22.37.51:584]  0]FAccountService::OnLogoutComplete - 0 FALSE
[2015.08.15-22.37.51:584]  0]FCommunityPortalManagerImpl: Change State CPManagerState_SelfPatchError->CPManagerState_UserLogin
[2015.08.15-22.37.53:901]  0]FCommunityPortalManagerImpl: Change State CPManagerState_UserLogin->CPManagerState_LoginOffline
[2015.08.15-22.37.53:901]  0]FAccountService::SignInOffline
[2015.08.15-22.37.53:901]  0]Portal: Constructing User Domain Layer
[2015.08.15-22.37.53:901]  0]FCachedVaultAssetRepositoryImpl: Initializing
[2015.08.15-22.37.53:901]  0]FCachedVaultAssetRepositoryImpl: RefreshAssets: Refreshing Assets, 0 assets found
[2015.08.15-22.37.53:901]  0]FVaultItemRepositoryImpl: HandleEnumerateAvailableItems: Enumerate entitled complete, 0 items changed
[2015.08.15-22.37.53:901]  0]FVaultItemRepositoryImpl: HandleVaultCacheChanged: Assets found: 0
[2015.08.15-22.37.53:902]  0]Portal: Constructing App Presentation Layer
[2015.08.15-22.37.53:902]  0]FUserStorageViewModelImple: Requesting initial quotas on cloud usage
[2015.08.15-22.37.54:029]  0]Portal: Constructing User UI Layer
[2015.08.15-22.37.54:029]  0]LogSlate:Warning: FSlateFontInfo was constructed with a null UFont. Slate will be forced to use the fallback font path which may be slower.
[2015.08.15-22.37.54:042]  0]FUnrealEnginePortalViewModelImple_UpdateLauncherViewModel: LauncherViewModel is valid
[2015.08.15-22.37.54:042]  0]FCommunityPortalOSSImpl::RequestLatestEntitlements runnning now
[2015.08.15-22.37.54:042]  0]Verbose: Entering FUserCloudServiceImpl::HandleMainUserSignedIn. Success: true.
[2015.08.15-22.37.54:042]  0]FAccountService::GenerateExchangeCode No signed in user.
[2015.08.15-22.37.54:043]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.37.54:043]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.37.54:043]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.37.54:043]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.37.54:044]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.37.54:044]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.37.54:044]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.37.54:044]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.37.54:045]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Engine)
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.37.54:045]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Tournament)
[2015.08.15-22.37.54:045]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Tournament Editor)
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.37.54:045]  0]FAppDiscoveryService: Unable to find offer for product (Ark Editor)
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.37.54:045]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.


#2


[2015.08.15-22.34.42:097]  0]Log file open, 08/16/15 01:34:42
[2015.08.15-22.34.42:097]  0]LogModuleManager:Warning: ModuleManager: Module 'PakFile' not found - its StaticallyLinkedModuleInitializers function is null.
[2015.08.15-22.34.42:097]  0]LogInit:Display: RandInit(1376062429) SRandInit(1376062429).
[2015.08.15-22.34.42:097]  0]LogTaskGraph: Started task graph with 3 named threads and 6 total threads.
[2015.08.15-22.34.42:097]  0]LogInit: Version: 4.9.0-2652906+++depot+UE4-LauncherLive
[2015.08.15-22.34.42:097]  0]LogInit: API Version: 2652906
[2015.08.15-22.34.42:097]  0]LogInit: Compiled (64-bit): Aug 12 2015 12:10:21
[2015.08.15-22.34.42:097]  0]LogInit: Compiled with Visual C++: 18.00.21005.01
[2015.08.15-22.34.42:097]  0]LogInit: Build Configuration: Shipping
[2015.08.15-22.34.42:097]  0]LogInit: Branch Name: ++depot+UE4-LauncherLive
[2015.08.15-22.34.42:097]  0]LogInit: Command line: "C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe"  -SaveToUserDir -Messaging
[2015.08.15-22.34.42:097]  0]LogInit: Base directory: C:/Program Files/Epic Games/Launcher/Portal/Binaries/Win64/
[2015.08.15-22.34.42:097]  0]LogInit: Rocket: 0
[2015.08.15-22.34.42:097]  0]LogInit: Presizing for 0 objects not considered by GC, pre-allocating 0 bytes.
[2015.08.15-22.34.42:097]  0]LogInit: Object subsystem initialized
[2015.08.15-22.34.42:113]  0]LogInit: Computer: PC
[2015.08.15-22.34.42:113]  0]LogInit: User: user
[2015.08.15-22.34.42:113]  0]LogInit: CPU Page size=4096, Cores=4
[2015.08.15-22.34.42:113]  0]LogInit: High frequency timer resolution =3.124096 MHz
[2015.08.15-22.34.42:113]  0]LogMemory: Memory total: Physical=3.9GB (4GB approx)
[2015.08.15-22.34.42:113]  0]LogMemory: Platform Memory Stats for Windows
[2015.08.15-22.34.42:113]  0]LogMemory: Process Physical Memory: 19.80 MB used, 19.80 MB peak
[2015.08.15-22.34.42:113]  0]LogMemory: Process Virtual Memory: 14.80 MB used, 14.81 MB peak
[2015.08.15-22.34.42:113]  0]LogMemory: Physical Memory: 1733.38 MB used, 4035.74 MB total
[2015.08.15-22.34.42:113]  0]LogMemory: Virtual Memory: 149.27 MB used, 134217728.00 MB total
[2015.08.15-22.34.42:114]  0]LogTextLocalizationManager: The requested culture ('en_US') has no localization data; parent culture's ('en') localization data will be used.
[2015.08.15-22.34.42:156]  0]LogTaskGraph: Started task graph with 3 named threads and 6 total threads.
[2015.08.15-22.34.42:275]  0]LogInit: Using libcurl 7.41.0
[2015.08.15-22.34.42:275]  0]LogInit:  - built for x86_64-pc-win32
[2015.08.15-22.34.42:275]  0]LogInit:  - supports SSL with WinSSL
[2015.08.15-22.34.42:275]  0]LogInit:  - other features:
[2015.08.15-22.34.42:275]  0]LogInit:      CURL_VERSION_SSL
[2015.08.15-22.34.42:275]  0]LogInit:      CURL_VERSION_IPV6
[2015.08.15-22.34.42:275]  0]LogInit:      CURL_VERSION_ASYNCHDNS
[2015.08.15-22.34.42:275]  0]LogInit:      CURL_VERSION_LARGEFILE
[2015.08.15-22.34.42:275]  0]LogInit:      CURL_VERSION_IDN
[2015.08.15-22.34.42:275]  0]LogInit:  CurlRequestOptions (configurable via config and command line):
[2015.08.15-22.34.42:275]  0]LogInit:  - bVerifyPeer = true  - Libcurl will verify peer certificate
[2015.08.15-22.34.42:275]  0]LogInit:  - bUseHttpProxy = false  - Libcurl will NOT use HTTP proxy
[2015.08.15-22.34.42:275]  0]LogInit:  - bDontReuseConnections = false  - Libcurl will reuse connections
[2015.08.15-22.34.42:275]  0]LogInit:  - CertBundlePath = nullptr  - Libcurl will use whatever was configured at build time.
[2015.08.15-22.34.42:319]  0]LogStandaloneRenderer: D3D11CreateDevice Result: 0
[2015.08.15-22.34.42:439]  0]Portal: Constructing App Data Access Layer
[2015.08.15-22.34.42:450]  0]Portal: Constructing App Domain Layer
[2015.08.15-22.34.42:450]  0]FCommunityPortalOSSImpl::InitialiseOSS
[2015.08.15-22.34.42:450]  0]FCommunityPortalDynamicContent::HandleEMSFileUpdated()
[2015.08.15-22.34.42:480]  0]WinPlatform: Checking if shortcut exists. LinkPath: C:\Users\Public\Desktop\Epic Games Launcher.lnk LinkTargetPath: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe LinkWorkingDir: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64.
[2015.08.15-22.34.42:484]  0]WinPlatform: Found existing shortcut. ExistingLinkTargetPath: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe ExistingLinkWorkingDir: C:\Program Files\Epic Games
[2015.08.15-22.34.42:484]  0]WinPlatform: Found matching shortcut: true
[2015.08.15-22.34.42:484]  0]WinPlatform: Checking if shortcut exists. LinkPath: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Epic Games Launcher.lnk LinkTargetPath: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe LinkWorkingDir: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64.
[2015.08.15-22.34.42:484]  0]WinPlatform: Found existing shortcut. ExistingLinkTargetPath: C:\Program Files\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe ExistingLinkWorkingDir: C:\Program Files\Epic Games
[2015.08.15-22.34.42:484]  0]WinPlatform: Found matching shortcut: true
[2015.08.15-22.34.42:495]  0]FCommunityPortalEnumerateInstalledRunnable: 0 manifests in 0.0 secs
[2015.08.15-22.34.42:495]  0]Portal: Constructing App Presentation Layer
[2015.08.15-22.34.42:523]  0]Portal: Constructing App UI Layer
[2015.08.15-22.34.42:639]  0]FCommunityPortalManagerImpl: Change State CPManagerState_Init->CPManagerState_SelfPatching
[2015.08.15-22.34.42:753]  0]FCommunityPortalUpdater: Change State UpdaterState_Init->UpdaterState_CheckForUpdate
[2015.08.15-22.34.42:877]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.34.42:877]  0]LogOnline:Warning: MCP: Client auth request failed. Connection to the server failed.
[2015.08.15-22.34.42:877]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.34.42:877]  0]LogOnline:Warning: MCP: EnumerateFiles request failed. Connection to the server failed.
[2015.08.15-22.34.42:877]  0]FCommunityPortalOSSImpl::OnEnumerateFilesComplete - FALSE - 0 files
[2015.08.15-22.34.42:877]  0]FCommunityPortalOSS::OnEnumerateFilesComplete - no remote files have changed
[2015.08.15-22.34.42:877]  0]FCommunityPortalOSSImpl::RequestSelfPatchEntitlements
[2015.08.15-22.34.42:884]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.34.42:884]  0]LogOnline:Warning: MCP: QuerySelfPatchBuild request failed.
[2015.08.15-22.34.42:884]  0]LogOnline:Warning: MCP: Request:
[2015.08.15-22.34.42:884]  0]LogOnline:Warning: MCP: https://launcher-public-service-prod06.ol.epicgames.com/launcher/api/public/assets/Windows/x/UnrealEngineLauncher?label=Live
[2015.08.15-22.34.42:884]  0]LogOnline:Warning: MCP: Response:
[2015.08.15-22.34.42:884]  0]LogOnline:Warning: MCP: Connection to the server failed.
[2015.08.15-22.34.42:983]  0]FCommunityPortalUpdater: Change State UpdaterState_CheckForUpdate->UpdaterState_Error
[2015.08.15-22.34.43:098]  0]FCommunityPortalManagerImpl: Change State CPManagerState_SelfPatching->CPManagerState_SelfPatchError
[2015.08.15-22.35.42:529]  0]LogAnalytics:Display: [UnrealEngineLauncher.Release] AnalyticsET URL:CollectData.1?SessionID=%7B86D37F1E-42F3-11DC-1E3B-FA965DFA60BA%7D&AppID=UnrealEngineLauncher.Release&AppVersion=2.4.1-2652906%2B%2B%2Bdepot%2BUE4-LauncherLive&UserID=91ced5ae4232e55f8017e599034ade63%7C%7Cfa990434-7db0-4fc9-b57d-e0ffde7be633. Payload:{"Events":{"EventName":"SessionStart","DateOffset":"00:01:00.090","IsEditor":"0","UniqueDeviceId":"1978615b6b71faeefa6d8a9a30b7116e","Platform":"Windows"}]}
[2015.08.15-22.35.44:631]  0]FAccountService::SignOut
[2015.08.15-22.35.44:631]  0]LogOnline:Warning: MCP: No logged in user found for LocalUserNum=0.
[2015.08.15-22.35.44:631]  0]FAccountService::OnLogoutComplete - 0 FALSE
[2015.08.15-22.35.44:631]  0]FCommunityPortalManagerImpl: Change State CPManagerState_SelfPatchError->CPManagerState_UserLogin
[2015.08.15-22.35.52:053]  0]FCommunityPortalManagerImpl: Change State CPManagerState_UserLogin->CPManagerState_LoginOffline
[2015.08.15-22.35.52:053]  0]FAccountService::SignInOffline
[2015.08.15-22.35.52:053]  0]Portal: Constructing User Domain Layer
[2015.08.15-22.35.52:053]  0]FCachedVaultAssetRepositoryImpl: Initializing
[2015.08.15-22.35.52:053]  0]FCachedVaultAssetRepositoryImpl: RefreshAssets: Refreshing Assets, 0 assets found
[2015.08.15-22.35.52:053]  0]FVaultItemRepositoryImpl: HandleEnumerateAvailableItems: Enumerate entitled complete, 0 items changed
[2015.08.15-22.35.52:053]  0]FVaultItemRepositoryImpl: HandleVaultCacheChanged: Assets found: 0
[2015.08.15-22.35.52:054]  0]Portal: Constructing App Presentation Layer
[2015.08.15-22.35.52:054]  0]FUserStorageViewModelImple: Requesting initial quotas on cloud usage
[2015.08.15-22.35.52:198]  0]Portal: Constructing User UI Layer
[2015.08.15-22.35.52:198]  0]LogSlate:Warning: FSlateFontInfo was constructed with a null UFont. Slate will be forced to use the fallback font path which may be slower.
[2015.08.15-22.35.52:206]  0]FUnrealEnginePortalViewModelImple_UpdateLauncherViewModel: LauncherViewModel is valid
[2015.08.15-22.35.52:206]  0]FCommunityPortalOSSImpl::RequestLatestEntitlements runnning now
[2015.08.15-22.35.52:206]  0]Verbose: Entering FUserCloudServiceImpl::HandleMainUserSignedIn. Success: true.
[2015.08.15-22.35.52:206]  0]FAccountService::GenerateExchangeCode No signed in user.
[2015.08.15-22.35.52:206]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.35.52:206]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.35.52:206]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.35.52:206]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.35.52:207]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.35.52:207]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.35.52:207]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.35.52:207]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Engine)
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Tournament)
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Tournament Editor)
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find offer for product (Ark Editor)
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.35.52:209]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.35.52:209]  0]FCommunityPortalManagerImpl: Change State CPManagerState_LoginOffline->CPManagerState_LaunchInfo
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.35.52:209]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.35.52:211]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.35.52:211]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.35.52:211]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.35.52:211]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.35.52:325]  0]Processing Url: /ue
[2015.08.15-22.35.52:325]  0]Processing Url Complete: /ue
[2015.08.15-22.35.52:325]  0]Navigating to Internal Url: /ue/community
[2015.08.15-22.35.52:325]  0]FCommunityPortalManagerImpl: Change State CPManagerState_LaunchInfo->CPManagerState_Launch
[2015.08.15-22.35.52:345]  0]Processing Url: [UnrealEngineCommunity]
[2015.08.15-22.35.52:345]  0]Processing Url Complete: https://launcher-website-prod07.ol.epicgames.com/community
[2015.08.15-22.35.52:381]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.35.52:381]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.35.52:381]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.35.52:381]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.35.52:437]  0]FCachedVaultAssetRepositoryImpl: RefreshAssets: Refreshing Assets, 0 assets found
[2015.08.15-22.35.52:519]  0]Processing Url: [UnrealEngineCommunity]
[2015.08.15-22.35.52:519]  0]Processing Url Complete: https://launcher-website-prod07.ol.epicgames.com/community
[2015.08.15-22.36.36:777]  0]FCommunityPortalManagerImpl: Change State CPManagerState_Launch->CPManagerState_Logout
[2015.08.15-22.36.36:809]  0]FAccountService::SignOut
[2015.08.15-22.36.36:809]  0]LogOnline:Warning: MCP: No logged in user found for LocalUserNum=0.
[2015.08.15-22.36.36:809]  0]FAccountService::OnLogoutComplete - 0 FALSE
[2015.08.15-22.36.36:810]  0]FUnrealEnginePortalViewModelImple_ResetLauncherViewModel: LauncherViewModel is null
[2015.08.15-22.36.36:818]  0]FLauncherViewModelImple: Destroying LauncherViewModel
[2015.08.15-22.36.36:818]  0]FUnrealEngineLauncherViewModelImpl: Destroying UnrealEngineLauncherViewModel
[2015.08.15-22.36.36:819]  0]Portal: Destroying User Domain Layer
[2015.08.15-22.36.36:819]  0]FCommunityPortalManagerImpl: Change State CPManagerState_Logout->CPManagerState_UserLogin
[2015.08.15-22.36.36:819]  0]Verbose: Entering FUserCloudServiceImpl::HandleMainUserSignedOut.
[2015.08.15-22.36.36:819]  0]FAccountService::SignOut
[2015.08.15-22.36.36:819]  0]LogOnline:Warning: MCP: No logged in user found for LocalUserNum=0.
[2015.08.15-22.36.36:819]  0]FAccountService::OnLogoutComplete - 0 FALSE
[2015.08.15-22.36.45:743]  0]FAccountService::SignIn
[2015.08.15-22.36.45:743]  0]LogOnline: MCP: Sending Login request. url=https://account-public-service-prod03.ol.epicgames.com/account, type=epic, id=[REDACTED]
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: URL='https://account-public-service-prod03.ol.epicgames.com/account/api/oauth/token'
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: Verb='POST'
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: Custom headers are present
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: Payload size=72
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: Adding header 'Content-Type: application/x-www-form-urlencoded'
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: Adding header 'User-Agent: game=UELauncher, engine=UE4, version=4.9.0-2652906+++depot+UE4-LauncherLive'
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: Adding header 'Content-Length: 72'
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: Adding header 'Pragma: no-cache'
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: Adding header 'Expect: '
[2015.08.15-22.36.45:743]  0]LogHttp:Verbose: 0000000B39237A00: request (easy handle:0000000B2ED0A0C0) has been added to multi handle for processing
[2015.08.15-22.36.45:743]  0]FCommunityPortalManagerImpl: Change State CPManagerState_UserLogin->CPManagerState_UserLoggingIn
[2015.08.15-22.36.46:121]  0]LogHttp:Verbose: Request 0000000B39237A00 (easy handle:0000000B2ED0A0C0) has completed (code:35) and has been marked as such
[2015.08.15-22.36.46:121]  0]LogHttp:Verbose: 0000000B39237A00: request failed, libcurl error: 35 (SSL connect error)
[2015.08.15-22.36.46:121]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.36.46:121]  0]LogOnline:Warning: MCP: Login request failed. Connection to the server failed.
[2015.08.15-22.36.46:121]  0]FAccountService::OnLoginComplete - 0 FALSE  Connection to the server failed.
[2015.08.15-22.36.46:121]  0]FCommunityPortalManagerImpl: Change State CPManagerState_UserLoggingIn->CPManagerState_LoginError
[2015.08.15-22.36.46:126]  0]Verbose: Entering FUserCloudServiceImpl::HandleMainUserSignedIn. Success: false.
[2015.08.15-22.36.46:126]  0]Error: FUserCloudServiceImpl::HandleMainUserSignedIn - can't sign in to user cloud service, as main sign in to MCP failed. ErrorMessage: Connection to the server failed.
[2015.08.15-22.36.46:126]  0]FAccountService::OnLoginPurchaseComplete - 0 FALSE  Connection to the server failed.
[2015.08.15-22.36.47:588]  0]FAccountService::SignOut
[2015.08.15-22.36.47:588]  0]LogOnline:Warning: MCP: No logged in user found for LocalUserNum=0.
[2015.08.15-22.36.47:588]  0]FAccountService::OnLogoutComplete - 0 FALSE
[2015.08.15-22.36.47:588]  0]FCommunityPortalManagerImpl: Change State CPManagerState_LoginError->CPManagerState_UserLogin
[2015.08.15-22.36.49:359]  0]FCommunityPortalManagerImpl: Change State CPManagerState_UserLogin->CPManagerState_LoginOffline
[2015.08.15-22.36.49:359]  0]FAccountService::SignInOffline
[2015.08.15-22.36.49:359]  0]Portal: Constructing User Domain Layer
[2015.08.15-22.36.49:359]  0]LogOnline:Verbose: MCP: Starting QueryItemsByFilter [ue] request.
[2015.08.15-22.36.49:359]  0]LogOnline:VeryVerbose: MCP: Queuing Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ue/items?status=SUNSET%7CACTIVE&country=US&locale=en&start=0&count=1000
[2015.08.15-22.36.49:359]  0]LogOnline:Verbose: MCP: Starting QueryOffersByFilter [ue] request.
[2015.08.15-22.36.49:359]  0]LogOnline:VeryVerbose: MCP: Queuing Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ue/offers?status=SUNSET%7CACTIVE&locale=en&start=0&count=1000
[2015.08.15-22.36.49:359]  0]FCachedVaultAssetRepositoryImpl: Initializing
[2015.08.15-22.36.49:359]  0]FCachedVaultAssetRepositoryImpl: RefreshAssets: Refreshing Assets, 0 assets found
[2015.08.15-22.36.49:359]  0]FVaultItemRepositoryImpl: HandleEnumerateAvailableItems: Enumerate entitled complete, 0 items changed
[2015.08.15-22.36.49:359]  0]FVaultItemRepositoryImpl: HandleVaultCacheChanged: Assets found: 0
[2015.08.15-22.36.49:359]  0]LogOnline:Verbose: MCP: Starting QueryItemsByFilter [ut] request.
[2015.08.15-22.36.49:359]  0]LogOnline:VeryVerbose: MCP: Queuing Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ut/items?status=SUNSET%7CACTIVE&country=US&locale=en&start=0&count=1000
[2015.08.15-22.36.49:359]  0]LogOnline:Verbose: MCP: Starting QueryOffersByFilter [ut] request.
[2015.08.15-22.36.49:359]  0]LogOnline:VeryVerbose: MCP: Queuing Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ut/offers?status=SUNSET%7CACTIVE&locale=en&start=0&count=1000
[2015.08.15-22.36.49:360]  0]LogOnline:Verbose: MCP: Starting QueryItemsByFilter [ark] request.
[2015.08.15-22.36.49:360]  0]LogOnline:VeryVerbose: MCP: Queuing Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ark/items?status=SUNSET%7CACTIVE&country=US&locale=en&start=0&count=1000
[2015.08.15-22.36.49:360]  0]LogOnline:Verbose: MCP: Starting QueryOffersByFilter [ark] request.
[2015.08.15-22.36.49:360]  0]LogOnline:VeryVerbose: MCP: Queuing Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ark/offers?status=SUNSET%7CACTIVE&locale=en&start=0&count=1000
[2015.08.15-22.36.49:360]  0]LogOnline:Verbose: MCP: Starting QueryItemsByFilter [fn] request.
[2015.08.15-22.36.49:360]  0]LogOnline:VeryVerbose: MCP: Queuing Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/fn/items?status=SUNSET%7CACTIVE&country=US&locale=en&start=0&count=1000
[2015.08.15-22.36.49:360]  0]Portal: Constructing App Presentation Layer
[2015.08.15-22.36.49:360]  0]FUserStorageViewModelImple: Requesting initial quotas on cloud usage
[2015.08.15-22.36.49:480]  0]Portal: Constructing User UI Layer
[2015.08.15-22.36.49:480]  0]FUnrealEnginePortalViewModelImple_UpdateLauncherViewModel: LauncherViewModel is valid
[2015.08.15-22.36.49:480]  0]FCommunityPortalOSSImpl::RequestLatestEntitlements runnning now
[2015.08.15-22.36.49:480]  0]Verbose: Entering FUserCloudServiceImpl::HandleMainUserSignedIn. Success: true.
[2015.08.15-22.36.49:480]  0]FAccountService::GenerateExchangeCode No signed in user.
[2015.08.15-22.36.49:480]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.36.49:480]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.36.49:480]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.36.49:480]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.36.49:481]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.36.49:481]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.36.49:481]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.36.49:481]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.36.49:482]  0]LogOnline:VeryVerbose: MCP: Canceling Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ue/items?status=SUNSET%7CACTIVE&country=US&locale=en&start=0&count=1000
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.36.49:482]  0]LogOnline:VeryVerbose: MCP: Canceling Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ue/offers?status=SUNSET%7CACTIVE&locale=en&start=0&count=1000
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.36.49:482]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Engine)
[2015.08.15-22.36.49:482]  0]LogOnline:VeryVerbose: MCP: Canceling Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ut/items?status=SUNSET%7CACTIVE&country=US&locale=en&start=0&count=1000
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.36.49:482]  0]LogOnline:VeryVerbose: MCP: Canceling Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ut/offers?status=SUNSET%7CACTIVE&locale=en&start=0&count=1000
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.36.49:482]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Tournament)
[2015.08.15-22.36.49:482]  0]FAppDiscoveryService: Unable to find offer for product (Unreal Tournament Editor)
[2015.08.15-22.36.49:482]  0]LogOnline:VeryVerbose: MCP: Canceling Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ark/items?status=SUNSET%7CACTIVE&country=US&locale=en&start=0&count=1000
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.36.49:482]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.36.49:482]  0]LogOnline:VeryVerbose: MCP: Canceling Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/ark/offers?status=SUNSET%7CACTIVE&locale=en&start=0&count=1000
[2015.08.15-22.36.49:483]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.36.49:483]  0]LogOnline:Warning: MCP: QueryOffers request failed. Connection to the server failed.
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: Unable to find offer for product (Ark Editor)
[2015.08.15-22.36.49:483]  0]LogOnline:VeryVerbose: MCP: Canceling Mcp request for client=34a02cf8f4414e29b15921876da36f9a url=https://catalog-public-service-prod06.ol.epicgames.com/catalog/api/shared/namespace/fn/items?status=SUNSET%7CACTIVE&country=US&locale=en&start=0&count=1000
[2015.08.15-22.36.49:483]  0]LogOnline:Warning: MCP: Invalid response. code=0 errorcode=ConnectionFailure errormessage=Connection to the server failed.
[2015.08.15-22.36.49:483]  0]LogOnline:Warning: MCP: QueryItems request failed. Connection to the server failed.
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.36.49:483]  0]FCommunityPortalManagerImpl: Change State CPManagerState_LoginOffline->CPManagerState_LaunchInfo
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.36.49:483]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.36.49:484]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.36.49:484]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.36.49:484]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.36.49:484]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.36.49:599]  0]Processing Url: /ue
[2015.08.15-22.36.49:599]  0]Processing Url Complete: /ue
[2015.08.15-22.36.49:599]  0]Navigating to Internal Url: /ue/community
[2015.08.15-22.36.49:599]  0]FCommunityPortalManagerImpl: Change State CPManagerState_LaunchInfo->CPManagerState_Launch
[2015.08.15-22.36.49:607]  0]Processing Url: [UnrealEngineCommunity]
[2015.08.15-22.36.49:607]  0]Processing Url Complete: https://launcher-website-prod07.ol.epicgames.com/community
[2015.08.15-22.36.49:621]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentDev)
[2015.08.15-22.36.49:621]  0]FAppDiscoveryService: Unable to find appid (UnrealTournamentEditor)
[2015.08.15-22.36.49:621]  0]FAppDiscoveryService: Unable to find appid (ARKDevKit)
[2015.08.15-22.36.49:621]  0]FAppDiscoveryService: No appid specified
[2015.08.15-22.36.49:694]  0]Processing Url: [UnrealEngineCommunity]
[2015.08.15-22.36.49:694]  0]Processing Url Complete: https://launcher-website-prod07.ol.epicgames.com/community
[2015.08.15-22.36.52:317]  0]LogAnalytics:Display: [UnrealEngineLauncher.Release] AnalyticsET URL:CollectData.1?SessionID=%7B86D37F1E-42F3-11DC-1E3B-FA965DFA60BA%7D&AppID=UnrealEngineLauncher.Release&AppVersion=2.4.1-2652906%2B%2B%2Bdepot%2BUE4-LauncherLive&UserID=91ced5ae4232e55f8017e599034ade63%7C%7Cfa990434-7db0-4fc9-b57d-e0ffde7be633. Payload:{"Events":{"EventName":"Usage.Navigated","DateOffset":"00:00:59.992","IsEditor":"0","PreviousLocation":"","CurrentLocation":"/ue/community"},{"EventName":"Usage.UserCardMenuViewed","DateOffset":"00:00:57.393","IsEditor":"0"},{"EventName":"Usage.UserCardMenuViewed","DateOffset":"00:00:35.464","IsEditor":"0"},{"EventName":"Usage.EngineQuickAction","DateOffset":"00:00:15.540","IsEditor":"0","Action":"Sign In","Product":"ue"},{"EventName":"Launcher.User.Login","DateOffset":"00:00:06.196","IsEditor":"0","Success":"FALSE","REASON":"Connection to the server failed.","AccountID":""},{"EventName":"Usage.Navigated","DateOffset":"00:00:02.718","IsEditor":"0","PreviousLocation":"/ue/community","CurrentLocation":"/ue/community"},{"EventName":"Usage.UserCardMenuViewed","DateOffset":"00:00:01.003","IsEditor":"0"}]}
[2015.08.15-22.36.52:317]  0]LogHttp:Verbose: 0000000B39236100: URL='http://et2.epicgames.com/ET2/CollectData.1?SessionID=%7B86D37F1E-42F3-11DC-1E3B-FA965DFA60BA%7D&AppID=UnrealEngineLauncher.Release&AppVersion=2.4.1-2652906%2B%2B%2Bdepot%2BUE4-LauncherLive&UserID=91ced5ae4232e55f8017e599034ade63%7C%7Cfa990434-7db0-4fc9-b57d-e0ffde7be633'
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: Verb='POST'
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: Custom headers are present
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: Payload size=812
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: Adding header 'Content-Type: application/json; charset=utf-8'
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: Adding header 'User-Agent: game=EpicGamesLauncher, engine=UE4, version=4.9.0-2652906+++depot+UE4-LauncherLive'
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: Adding header 'Content-Length: 812'
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: Adding header 'Pragma: no-cache'
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: Adding header 'Expect: '
[2015.08.15-22.36.52:318]  0]LogHttp:Verbose: 0000000B39236100: request (easy handle:0000000B2EDE80C0) has been added to multi handle for processing
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: 0000000B39236100: Received response header 'HTTP/1.1 200 OK'.
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: 0000000B39236100: Received response header 'Access-Control-Allow-Origin: *'.
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: 0000000B39236100: Received response header 'Content-Type: application/octet-stream'.
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: 0000000B39236100: Received response header 'Date: Sat, 15 Aug 2015 22:36:51 GMT'.
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: 0000000B39236100: Received response header 'Content-Length: 0'.
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: 0000000B39236100: Received response header 'Connection: keep-alive'.
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: 0000000B39236100: Received response header ''.
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: Request 0000000B39236100 (easy handle:0000000B2EDE80C0) has completed (code:0) and has been marked as such
[2015.08.15-22.36.52:681]  0]LogHttp:Verbose: 0000000B39236100: request has been successfully processed. HTTP code: 200, content length: 0, actual payload size: 0
[2015.08.15-22.37.41:410]  0]FCommunityPortalManagerImpl: Change State CPManagerState_Launch->CPManagerState_Shutdown
[2015.08.15-22.37.41:411]  0]LogWindowsTextInputMethodSystem:Display: IME system now deactivated.
[2015.08.15-22.37.41:413]  0]FUnrealEnginePortalViewModelImple_ResetLauncherViewModel: LauncherViewModel is null
[2015.08.15-22.37.41:433]  0]FLauncherViewModelImple: Destroying LauncherViewModel
[2015.08.15-22.37.41:433]  0]FUnrealEngineLauncherViewModelImpl: Destroying UnrealEngineLauncherViewModel
[2015.08.15-22.37.41:433]  0]Portal: Destroying User Domain Layer
[2015.08.15-22.37.41:433]  0]FCommunityPortalManagerImpl_SetUnrealEnginePortalViewModel: UnrealEnginePortalViewModel is null
[2015.08.15-22.37.41:457]  0]LogAnalytics:Display: [UnrealEngineLauncher.Release] AnalyticsET URL:CollectData.1?SessionID=%7B86D37F1E-42F3-11DC-1E3B-FA965DFA60BA%7D&AppID=UnrealEngineLauncher.Release&AppVersion=2.4.1-2652906%2B%2B%2Bdepot%2BUE4-LauncherLive&UserID=91ced5ae4232e55f8017e599034ade63%7C%7Cfa990434-7db0-4fc9-b57d-e0ffde7be633. Payload:{"Events":{"EventName":"SessionEnd","DateOffset":"00:00:00.000","IsEditor":"0"}]}
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: URL='http://et2.epicgames.com/ET2/CollectData.1?SessionID=%7B86D37F1E-42F3-11DC-1E3B-FA965DFA60BA%7D&AppID=UnrealEngineLauncher.Release&AppVersion=2.4.1-2652906%2B%2B%2Bdepot%2BUE4-LauncherLive&UserID=91ced5ae4232e55f8017e599034ade63%7C%7Cfa990434-7db0-4fc9-b57d-e0ffde7be633'
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: Verb='POST'
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: Custom headers are present
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: Payload size=82
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: Adding header 'Content-Type: application/json; charset=utf-8'
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: Adding header 'User-Agent: game=EpicGamesLauncher, engine=UE4, version=4.9.0-2652906+++depot+UE4-LauncherLive'
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: Adding header 'Content-Length: 82'
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: Adding header 'Pragma: no-cache'
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: Adding header 'Expect: '
[2015.08.15-22.37.41:457]  0]LogHttp:Verbose: 0000000B39236B00: request (easy handle:0000000B2A80E080) has been added to multi handle for processing
[2015.08.15-22.37.41:457]  0]LogExit: Preparing to exit.
[2015.08.15-22.37.41:457]  0]BuildDataGenerator: FATAL ERROR: EBuildPatchInstallError::ApplicationClosing, 
[2015.08.15-22.37.41:520]  0]LogExit: Object subsystem successfully closed.
[2015.08.15-22.37.41:521]  0]BuildPatchServicesModule: Shutting Down
[2015.08.15-22.37.41:521]  0]VeryVerbose: BuildPatchServicesModule: Removing Ticker
[2015.08.15-22.37.41:521]  0]VeryVerbose: BuildPatchServicesModule: Shutting down BuildPatchHTTP
[2015.08.15-22.37.41:521]  0]VeryVerbose: BuildPatchServicesModule: Finished shutting down
[2015.08.15-22.37.41:521]  0]LogOnline:Verbose: MCP: FOnlineSubsystemMcp::Shutdown() Name: DefaultInstance Dedicated: false
[2015.08.15-22.37.41:521]  0]LogOnline:Verbose: MCP: FOnlineSubsystemMcp::Shutdown() Name: ut Dedicated: false
[2015.08.15-22.37.41:522]  0]LogOnline:Display: Unloading online subsystem: MCP
[2015.08.15-22.37.41:522]  0]LogOnline: MCP: Mcp Shutdown!
[2015.08.15-22.37.41:522]  0]LogModuleManager: Shutting down and abandoning module WebBrowser (26)
[2015.08.15-22.37.42:541]  0]LogModuleManager: Shutting down and abandoning module SuperSearch (25)
[2015.08.15-22.37.42:541]  0]LogModuleManager: Shutting down and abandoning module WidgetCarousel (24)
[2015.08.15-22.37.42:541]  0]LogModuleManager: Shutting down and abandoning module PortalUI (23)
[2015.08.15-22.37.42:541]  0]LogModuleManager: Shutting down and abandoning module PortalPresentation (22)
[2015.08.15-22.37.42:541]  0]LogModuleManager: Shutting down and abandoning module PortalDomain (21)
[2015.08.15-22.37.42:541]  0]LogModuleManager: Shutting down and abandoning module PortalDataAccess (20)
[2015.08.15-22.37.42:541]  0]LogModuleManager: Shutting down and abandoning module DesktopPlatform (18)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module VisualStudioSourceCodeAccess (17)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module SourceCodeAccess (16)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module UdpMessaging (15)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module Messaging (14)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module ImageWrapper (13)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module InputCore (12)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module XMPP (10)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module DirectoryWatcher (7)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module AnalyticsET (6)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module Analytics (5)
[2015.08.15-22.37.42:542]  0]LogModuleManager: Shutting down and abandoning module HTTP (4)
[2015.08.15-22.37.43:043]  0]LogHttp:Verbose: 0000000B39236B00: Received response header 'HTTP/1.1 200 OK'.
[2015.08.15-22.37.43:043]  0]LogHttp:Verbose: 0000000B39236B00: Received response header 'Access-Control-Allow-Origin: *'.
[2015.08.15-22.37.43:043]  0]LogHttp:Verbose: 0000000B39236B00: Received response header 'Content-Type: application/octet-stream'.
[2015.08.15-22.37.43:043]  0]LogHttp:Verbose: 0000000B39236B00: Received response header 'Date: Sat, 15 Aug 2015 22:37:41 GMT'.
[2015.08.15-22.37.43:043]  0]LogHttp:Verbose: 0000000B39236B00: Received response header 'Content-Length: 0'.
[2015.08.15-22.37.43:044]  0]LogHttp:Verbose: 0000000B39236B00: Received response header 'Connection: keep-alive'.
[2015.08.15-22.37.43:044]  0]LogHttp:Verbose: 0000000B39236B00: Received response header ''.
[2015.08.15-22.37.43:044]  0]LogHttp:Verbose: Request 0000000B39236B00 (easy handle:0000000B2A80E080) has completed (code:0) and has been marked as such
[2015.08.15-22.37.43:044]  0]LogHttp:Verbose: 0000000B39236B00: request has been successfully processed. HTTP code: 200, content length: 0, actual payload size: 0
[2015.08.15-22.37.43:544]  0]LogModuleManager: Shutting down and abandoning module CoreUObject (3)
[2015.08.15-22.37.43:544]  0]LogModuleManager: Shutting down and abandoning module SandboxFile (2)
[2015.08.15-22.37.43:672]  0]LogExit: Exiting.
[2015.08.15-22.37.43:672]  0]Log file closed, 08/16/15 01:37:43

You can help me?

Hi GTX960,

What are you seeing when it fails at login?

If it just hangs on ‘Please Wait’, try this:

Add the following as an exception to your firewall

xmpp-service-prod.ol.epicgames.com port 5222

If that doesn’t work, post a new report in the Installation & Setup section of AnswerHub. Follow these steps to generate your Debug Logs and include them with the report.