# Can't Resume Downoading UE4 2.7.3 On Epic Games Launcher

**URL:** <https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353>\
**Category:** Getting Started & Setup\
**Tags:** UE4-7, unreal-engine, Installation, bug-report, UE4, question\
**Created:** [April 1, 2015, 12:56am UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353 "2015-04-01T00:56:57Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![JerryJason](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@JerryJason](https://forums.unrealengine.com/u/JerryJason)\
**Post date:** [April 1, 2015, 12:56am UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/1 "2015-04-01T00:56:57Z")

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**Hey Guys,…Uh…I Cant’t Resume Download UE4 2.7.3 version on Epic Games Launcher (I don’t want my computer to stay on until the download is complete…) you know guys why can’t it be like utorrent ( like download a 10 GB file and complete 3 GB, then next time your computer boots and resume the download…but it is not like that in UE4)**

**Dear Makers Of Epic Games Launcher,**  
Please Make That _Resume And Download Again After You Close Launcher_ thingy please…it will be better for those who have slow connection speed and can’t download it completely…Or If you have solution Please Do Tell Me…I want UE4 Very Badly…

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [April 1, 2015, 1:37pm UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/2 "2015-04-01T13:37:01Z")

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Hi Jerry,

This is something that our Launcher team has been looking into and trying to gather more information on. Could you post on [this thread](https://answers.unrealengine.com/questions/182505/can-i-pause-ue4-installation-and-close-the-launche.html) and provide the Log file that Maximusdb3 has requested from other users? I will add that report back to our daily communications to make sure it’s looked into.

Thanks,

TJ

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**Author:** ![JerryJason](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@JerryJason](https://forums.unrealengine.com/u/JerryJason)\
**Post date:** [April 2, 2015, 1:09am UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/3 "2015-04-02T01:09:45Z")

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Hey TJ,  
Thanks For Replying,But Did you Mean _Debug Log_ On Epic Games Launcher ? I’m New Here …Sorry For Asking Such Babyish Question…

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**Author:** ![JerryJason](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@JerryJason](https://forums.unrealengine.com/u/JerryJason)\
**Post date:** [April 2, 2015, 2:06am UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/4 "2015-04-02T02:06:54Z")

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Got The Launcher update today…Screenshot here

 ![36947-epicgamesupdate.jpg](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/8/d/68d803c6d699c33ceb8e1584797ecf5520df56af.jpeg)

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**Author:** ![JerryJason](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@JerryJason](https://forums.unrealengine.com/u/JerryJason)\
**Post date:** [April 2, 2015, 2:46am UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/5 "2015-04-02T02:46:59Z")

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Can’t Upload Log in Zip File… it Says No Such File and IT Also says this type of file (7z) is not permitted to upload it…

Gonna try some other way…

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**Author:** ![JerryJason](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@JerryJason](https://forums.unrealengine.com/u/JerryJason)\
**Post date:** [April 2, 2015, 2:51am UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/6 "2015-04-02T02:51:12Z")

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link text

Here…  
Click Logs.zip And You should extract it…

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**Author:** ![JerryJason](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@JerryJason](https://forums.unrealengine.com/u/JerryJason)\
**Post date:** [April 2, 2015, 3:18am UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/7 "2015-04-02T03:18:19Z")

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■■■■…Not Working Either even after update !!!

 ![36972-1.jpg](https://d3kjluh73b9h9o.cloudfront.net/original/4X/b/d/6/bd67b00ef368762f5b140cf9a39d030643784d6e.jpeg)

 ![36974-2.jpg](https://d3kjluh73b9h9o.cloudfront.net/original/4X/a/f/c/afc8781be874011df83e458495949c66f569bac9.jpeg)

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<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [April 2, 2015, 1:35pm UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/8 "2015-04-02T13:35:30Z")

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The logs that Maximusdb3 requested is the Debug Logs. They are different than the standard logs and you can generate them by following the instructions in [this section](https://wiki.unrealengine.com/Troubleshooting_Launcher_Problems#None_of_the_Above_Helped_-_Getting_Debug_Logs) of the troubleshooting guide.

Don’t forget that [the other question](https://answers.unrealengine.com/questions/182505/can-i-pause-ue4-installation-and-close-the-launche.html) is being used as the main report for this issue. So once you get the Debug Logs, make sure to post a response there and attach the logs.

Thanks,

TJ

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<div class="post-metadata">

**Author:** ![JerryJason](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@JerryJason](https://forums.unrealengine.com/u/JerryJason)\
**Post date:** [April 3, 2015, 1:17am UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/9 "2015-04-03T01:17:19Z")

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Got The Log Files,hope you can open it …link text

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<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [April 3, 2015, 1:29pm UTC](https://forums.unrealengine.com/t/cant-resume-downoading-ue4-2-7-3-on-epic-games-launcher/313353/10 "2015-04-03T13:29:47Z")

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Those are still the standard logs. If you follow the 7 steps in the “From Inside the Launcher” section in the link below, it should generate the Debug Logs. They will be a bit larger than the standard logs and will contain the word “debug” if you word search them. You also only need to upload that one Debug Log file and not the entire log folder.

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>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Also, make sure to post your reply on the post below. We are trying keep the discussion on this issue in one place.

> **[Can i pause UE4 installation and close the launcher and resume it later?](https://forums.unrealengine.com/questions/182505/can-i-pause-ue4-installation-and-close-the-launche.html)**
>
> can i pause UE4 installation and close the launcher and resume it later?
