# Can't play an image sequence in 4.22.3

**URL:** <https://forums.unrealengine.com/t/cant-play-an-image-sequence-in-4-22-3/451901>\
**Category:** Cinematics & Media\
**Tags:** png, unreal-engine, sequence, question\
**Created:** [July 8, 2019, 10:30am UTC](https://forums.unrealengine.com/t/cant-play-an-image-sequence-in-4-22-3/451901 "2019-07-08T10:30:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Alexandre\_Marie](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Alexandre\_Marie](https://forums.unrealengine.com/u/Alexandre_Marie)\
**Post date:** [July 8, 2019, 10:30am UTC](https://forums.unrealengine.com/t/cant-play-an-image-sequence-in-4-22-3/451901/1 "2019-07-08T10:30:43Z")

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Hi everyone,

I’m trying to follow this tutorial : [Play an Image Sequence | Unreal Engine Documentation](https://docs.unrealengine.com/en-US/Engine/MediaFramework/HowTo/ImgMediaSource/index.html)

But when I want to play the image sequence I have this error :

_LogImgMedia: Error: Failed to get frame information from first image in D:/UnrealProjects/VRLab/Content/Movies/UE4\_Images/_

It works well with the _lowres_ png sequence

Do you know something about it ?

Best regards everyone,

Alex

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**Author:** ![nic0l\_as](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@nic0l\_as](https://forums.unrealengine.com/u/nic0l_as)\
**Post date:** [February 1, 2021, 3:55pm UTC](https://forums.unrealengine.com/t/cant-play-an-image-sequence-in-4-22-3/451901/2 "2021-02-01T15:55:20Z")

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I had the same problem with UE4.25.  
To solve this issue, I have realized that it’s because I was putting unreal files in the same folder than my image sequence.  
So create a sub-folders for your image sequence (one folder by sequence ie (/movies/sequence1) and save the image media source in the root folder (/movies/).  
Same thing when you create your Media Texture and Media Player. Put them outside of the folders of your image sequences.
