# Can't get into a private version **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** closed, fortnite-creative, unreal-editor-for-fortnite, bug-report, fortnite\ **Created:** [August 31, 2025, 3:07pm UTC](https://forums.unrealengine.com/t/cant-get-into-a-private-version/2652584 "2025-08-31T15:07:27Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Lynxtop](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Lynxtop](https://forums.unrealengine.com/u/Lynxtop)\ **Post date:** [August 31, 2025, 3:07pm UTC](https://forums.unrealengine.com/t/cant-get-into-a-private-version/2652584/1 "2025-08-31T15:07:27Z")
### Summary Nobody in the UEFN team is able to get into this version. We did ensure the project is in the correct team, it still fails and gives us an Unknown Error ### Please select what you are reporting on: Unreal Editor for Fortnite ### What Type of Bug are you experiencing? Matchmaking ### Steps to Reproduce - Use code provided below - Attempt to load into it ### Expected Result The player (who’s part of the team) enters the private version. ### Observed Result An unknown error is shown and the player doesn’t load into the private version. ### Platform(s) Any ### Island Code 0579-1149-3257 ### Additional Notes I also lost the ability to publish Public versions with the same creator code as this map. It’s not just IP, i can’t publish ANY project. ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [September 2, 2025, 8:06pm UTC](https://forums.unrealengine.com/t/cant-get-into-a-private-version/2652584/3 "2025-09-02T20:06:09Z")
Could you please let us know the types of errors you are receiving, and also please send us your logs so we can try to figure out what is happening? **[How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382)** ---
**Author:** ![Lynxtop](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Lynxtop](https://forums.unrealengine.com/u/Lynxtop)\ **Post date:** [September 4, 2025, 2:54pm UTC](https://forums.unrealengine.com/t/cant-get-into-a-private-version/2652584/4 "2025-09-04T14:54:06Z")
[FortniteGame.log](https://forums.unrealengine.com/uploads/short-url/i4cmLOlJMOM9UEp3LslbFJlycUL.log) (3.0 MB) here’s the log for the time I logged on, tried to get into the private version, and left. It was an unknown error. Doesn’t even get to downloading the island, just immediately prevents us from entering. ---
**Author:** ![Spectre.27](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Spectre.27](https://forums.unrealengine.com/u/Spectre.27)\ **Post date:** [September 4, 2025, 5:52pm UTC](https://forums.unrealengine.com/t/cant-get-into-a-private-version/2652584/5 "2025-09-04T17:52:21Z")
I have the same problem. My guess is a server side issue since there are lots of reports of the same issue in the past hours/days. ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [September 8, 2025, 10:38am UTC](https://forums.unrealengine.com/t/cant-get-into-a-private-version/2652584/6 "2025-09-08T10:38:45Z")
Thank you, getting someone to take a look. ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [September 10, 2025, 7:02pm UTC](https://forums.unrealengine.com/t/cant-get-into-a-private-version/2652584/7 "2025-09-10T19:02:38Z")
FORT-965045 has been ‘Closed’. We’re unable to reproduce this issue. ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [February 27, 2026, 3:07pm UTC](https://forums.unrealengine.com/t/cant-get-into-a-private-version/2652584/8 "2026-02-27T15:07:55Z")
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