# Cant download UE4 cuz cant login in EpicLauncher ;C **URL:** \ **Category:** C++\ **Tags:** login, unreal-engine, question\ **Created:** [May 28, 2018, 1:44pm UTC](https://forums.unrealengine.com/t/cant-download-ue4-cuz-cant-login-in-epiclauncher-c/426127 "2018-05-28T13:44:14Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![GreyGazer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@GreyGazer](https://forums.unrealengine.com/u/GreyGazer)\ **Post date:** [May 28, 2018, 1:44pm UTC](https://forums.unrealengine.com/t/cant-download-ue4-cuz-cant-login-in-epiclauncher-c/426127/1 "2018-05-28T13:44:14Z")
Im live in Russia, and seems RKN(like global provider) somehow blocked part of your IP for signing in. Can I somehow download UE4 not from launcher? Or any idea how I can pass in? ![242431-screenshot-1.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/e/f/e/efe47ff23b060d70f87d53de9547d3e924536703.png) ---
**Author:** ![FlameOfIgnis](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FlameOfIgnis](https://forums.unrealengine.com/u/FlameOfIgnis)\ **Post date:** [May 28, 2018, 2:54pm UTC](https://forums.unrealengine.com/t/cant-download-ue4-cuz-cant-login-in-epiclauncher-c/426127/2 "2018-05-28T14:54:20Z")
Are you using a proxy? You cant run the launcher with a proxy or VPN. (As far as i know) You might want to read into this question: > **[Unable to launch the editor from behind a proxy. Error 407](https://forums.unrealengine.com/questions/18952/launcher-with-proxy-error-407.html)** > > it's seems that i cannot use the engine behind a proxy, when i launch the engine a "ERROR no version information received" appear, when i try to login a error code 407 appear and if i go offline every button ask me to "log in" and i can't launch the... ---
**Author:** ![GreyGazer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@GreyGazer](https://forums.unrealengine.com/u/GreyGazer)\ **Post date:** [May 29, 2018, 5:18am UTC](https://forums.unrealengine.com/t/cant-download-ue4-cuz-cant-login-in-epiclauncher-c/426127/3 "2018-05-29T05:18:43Z")
I don use proxy at all. > **[Check your proxy or VPN settings | Am I Behind A Proxy.com](http://amibehindaproxy.com/)** > > Proxy check service. With this website you can check if you are using a proxy server (transparant, distorting and anonymous) or any other kind of internet filtering. ![242528-screenshot-4.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/9/c/c/9cc9848cc0ba5454057bb06ae1c8d58a757f1308.png) May be that make it more clear? ![242527-screenshot-3.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/3/3/c/33c080c406c3d64a761e0a34f4b596aac3e3627e.png) same issue for that URL in browser > **[Unreal Engine | The most powerful real-time 3D creation tool](https://www.unrealengine.com/en-US/)** > > Unreal Engine is the world’s most open and advanced real-time 3D creation tool for photoreal visuals and immersive experiences. [http://unrealtournament.com/](http://unrealtournament.com/) > **[Fortnite: un Battle Royale gratuito y mucho más](https://www.epicgames.com/fortnite/es-MX/home)** > > Fortnite es un Battle Royale gratuito, pero es mucho más que eso. Pasa el rato y relájate con tus amigos mientras ves un concierto o una película. Construye y crea tu propia isla o pelea para ser la última persona en pie. [http://account-public-service-prod03.ol.epicgames.com/](http://account-public-service-prod03.ol.epicgames.com/) [http://catalog-public-service-prod06.ol.epicgames.com/](http://catalog-public-service-prod06.ol.epicgames.com/) [http://persona-public-service-prod06.ol.epicgames.com/](http://persona-public-service-prod06.ol.epicgames.com/) [http://launcher-public-service-prod06.ol.epicgames.com/](http://launcher-public-service-prod06.ol.epicgames.com/) Raw google translate: "The IP-address of this resource is blocked in accordance with applicable law. We are obliged to limit your access on the basis of federal laws No. 187-FZ “On Amending Certain Legislative Acts of the Russian Federation on the Protection of Intellectual Rights in Information and Telecommunications Networks” of 02.07.2013 and No. 149-FZ "On Information, Information Technologies and Information Protection "dated July 27, 2006, as amended by Federal Law No. 139-FZ of 28.07.2012. Most likely the ip address of the Internet resource you are requesting violates federal law No. 466-FZ “On protecting children from information that is harmful to their health and development” or someone’s exclusive rights. If you believe that the inclusion of the IP address of the Internet resource you need in the “Unified registry …” or “Registry of domain names …” occurred by mistake, or it violates your legal rights, please contact the authorized body directly. coordinates on the website of the registry. A special “Hot line for supporting the implementation of Federal Law No. 139-FZ of July 28, 2012” was also created at [zapret-info@rkn.gov.ru](mailto:zapret-info@rkn.gov.ru)." ![242529-screenshot-5.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/1/d/61d43d0bed42c522cb1dc89004de9647ccdfe709.png) Or that dont make problem for login at all? ---
**Author:** ![FlameOfIgnis](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FlameOfIgnis](https://forums.unrealengine.com/u/FlameOfIgnis)\ **Post date:** [May 29, 2018, 11:53am UTC](https://forums.unrealengine.com/t/cant-download-ue4-cuz-cant-login-in-epiclauncher-c/426127/4 "2018-05-29T11:53:54Z")
Looks like your internet service provider or country actually blocked the websites IP, and as far as i can see you have to contact them. I recommend you to contact the mail adress given, because i don’t see a reason for this to be blocked, probably its a mistake. ---
**Author:** ![GreyGazer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@GreyGazer](https://forums.unrealengine.com/u/GreyGazer)\ **Post date:** [June 1, 2018, 2:59am UTC](https://forums.unrealengine.com/t/cant-download-ue4-cuz-cant-login-in-epiclauncher-c/426127/5 "2018-06-01T02:59:19Z")
Still cant login in launcher… but atleast instal UE4 from github > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — ue4community.wiki! You will be able to find content from the official...