# Can't download UE 4.5 after my computer was restarted due to a power surge

**URL:** <https://forums.unrealengine.com/t/cant-download-ue-4-5-after-my-computer-was-restarted-due-to-a-power-surge/296283>\
**Category:** Getting Started & Setup\
**Tags:** unreal-engine, UE4, question\
**Created:** [October 15, 2014, 11:00pm UTC](https://forums.unrealengine.com/t/cant-download-ue-4-5-after-my-computer-was-restarted-due-to-a-power-surge/296283 "2014-10-15T23:00:18Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [October 17, 2014, 2:42pm UTC](https://forums.unrealengine.com/t/cant-download-ue-4-5-after-my-computer-was-restarted-due-to-a-power-surge/296283/11 "2014-10-17T14:42:29Z")

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Hi ,

Could you try these troubleshooting steps?

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

If nothing work, I would suggesting trying to reinstall the Launcher. Afterward, if the issue is still present, upload you ‘Verbose Logs’. Directions are at the bottom of the linked page.

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