# Cant download my purchased (Modular Cliff and Rock Set) item from Marketplace

**URL:** <https://forums.unrealengine.com/t/cant-download-my-purchased-modular-cliff-and-rock-set-item-from-marketplace/295912>\
**Category:** UE Marketplace\
**Tags:** unreal-engine, Installation, marketplace, question\
**Created:** [October 12, 2014, 11:14am UTC](https://forums.unrealengine.com/t/cant-download-my-purchased-modular-cliff-and-rock-set-item-from-marketplace/295912 "2014-10-12T11:14:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pkringen](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@pkringen](https://forums.unrealengine.com/u/pkringen)\
**Post date:** [October 12, 2014, 11:14am UTC](https://forums.unrealengine.com/t/cant-download-my-purchased-modular-cliff-and-rock-set-item-from-marketplace/295912/1 "2014-10-12T11:14:41Z")

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Cant download my purchased (Modular Cliff and Rock Set) item from Marketplace. Any suggestions from unreal staff?  
Thx

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [October 13, 2014, 6:21pm UTC](https://forums.unrealengine.com/t/cant-download-my-purchased-modular-cliff-and-rock-set-item-from-marketplace/295912/2 "2014-10-13T18:21:24Z")

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Hi pkringen,

We are looking into this issue. Could you post your ‘Verbose Logs’ from the Launcher, the directions on how to get them are in the link below.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [October 27, 2014, 6:14pm UTC](https://forums.unrealengine.com/t/cant-download-my-purchased-modular-cliff-and-rock-set-item-from-marketplace/295912/3 "2014-10-27T18:14:16Z")

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Hi pkringen,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. We believe that this issue has now been resolved, but if you’re still experiencing it please post you’re Verbose Logs as directed above.

Thanks,

TJ