# Can't access downloaded content

**URL:** <https://forums.unrealengine.com/t/cant-access-downloaded-content/292289>\
**Category:** Audio\
**Tags:** unreal-engine, bug-report, question\
**Created:** [August 28, 2014, 9:53pm UTC](https://forums.unrealengine.com/t/cant-access-downloaded-content/292289 "2014-08-28T21:53:30Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [August 28, 2014, 10:08pm UTC](https://forums.unrealengine.com/t/cant-access-downloaded-content/292289/4 "2014-08-28T22:08:14Z")

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Hi jazoom,

I’m sorry that you’re having this issue. You should still have access to everything that was available at the time your cancellation.

Try going through the troubleshooting steps in the link below. If you still can’t access the content, follow the step at the bottom and post your Verbose Logs. They will help us track down the issue.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Thanks, TJ

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