# Cannot find static mesh for Static Mesh Actor on import

**URL:** <https://forums.unrealengine.com/t/cannot-find-static-mesh-for-static-mesh-actor-on-import/112881>\
**Category:** Pipeline & Plugins\
**Tags:** Datasmith, unreal-engine\
**Created:** [June 29, 2018, 9:21am UTC](https://forums.unrealengine.com/t/cannot-find-static-mesh-for-static-mesh-actor-on-import/112881 "2018-06-29T09:21:19Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![Stephen\_Ellis](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/stephen_ellis/32/1210665_2.png) [@Stephen\_Ellis](https://forums.unrealengine.com/u/Stephen_Ellis)\
**Post date:** [June 29, 2018, 1:43pm UTC](https://forums.unrealengine.com/t/cannot-find-static-mesh-for-static-mesh-actor-on-import/112881/2 "2018-06-29T13:43:14Z")

</div>

Hi Joshua

The best approach to get help troubleshooting this may be to open an [Unreal Studio support ticket](https://unrealstudiohelp.epicgames.com/s/case-community-page) and provide the 3ds Max file to our support staff. We can then go through the steps to determine what is happening.

Regards

---

_[View the full topic](https://forums.unrealengine.com/t/cannot-find-static-mesh-for-static-mesh-actor-on-import/112881)._
