# Cannot buy from Marketplace

**URL:** <https://forums.unrealengine.com/t/cannot-buy-from-marketplace/294195>\
**Category:** UE Marketplace\
**Tags:** error, unreal-engine, marketplace, question\
**Created:** [September 20, 2014, 8:05pm UTC](https://forums.unrealengine.com/t/cannot-buy-from-marketplace/294195 "2014-09-20T20:05:16Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![anonymous\_user\_38c5c00a1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_38c5c00a1](https://forums.unrealengine.com/u/anonymous_user_38c5c00a1)\
**Post date:** [September 20, 2014, 8:05pm UTC](https://forums.unrealengine.com/t/cannot-buy-from-marketplace/294195/1 "2014-09-20T20:05:16Z")

</div>

I want to buy the “Military Weapons Silver” kit (30$), but it always gives an error. I have subscription and I am trying to buy with the same card(debit). Always gives me an error: “error code: E80-3150-0”. Could the problem be my own bank account? Thanks for help!😉

---

<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [September 24, 2014, 6:14pm UTC](https://forums.unrealengine.com/t/cannot-buy-from-marketplace/294195/2 "2014-09-24T18:14:22Z")

</div>

Hi ,

Please try the troubleshooting steps linked below. Afterwards if the issue is still present, follow the steps at the bottom of the page to find your ‘Verbose Logs’ and post them here. They will help us track down the issue.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Thanks,  
TJ

---

<div class="post-metadata">

**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [September 24, 2014, 9:16pm UTC](https://forums.unrealengine.com/t/cannot-buy-from-marketplace/294195/3 "2014-09-24T21:16:07Z")

</div>

I asked our Billing team to look into your transactions. We see that you tried several times to purchase the content, but you were only charged for one of the attempts.

According to our system, you should have access to download the ‘Military Weapons Silver’ pack now. If you can’t download it, try the troubleshooting steps I linked above, then post your ‘Verbose Logs’.

---

<div class="post-metadata">

**Author:** ![anonymous\_user\_38c5c00a1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_38c5c00a1](https://forums.unrealengine.com/u/anonymous_user_38c5c00a1)\
**Post date:** [September 25, 2014, 4:16am UTC](https://forums.unrealengine.com/t/cannot-buy-from-marketplace/294195/4 "2014-09-25T04:16:51Z")

</div>

I’ ve changed my payment method to PayPal and it worked. Anyway, thanks forlooking into my problem !