Can’t update UEFN

General Issues and Bug Reporting
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1

Summary

Epic Games Launcher is requesting an update, but fornite install always fails

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

  1. Open Epic Games Launcher
  2. Try to update UEFN or Fornite
  3. Observe the error

Expected Result

The expected result is being able to update trough the Epic Games Launcher and keep using UEFN

Observed Result

Install of the update always fails

Platform(s)

PC

Upload an image

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Additional Notes

Its not posible to work without doing the update

2

Hi @ultratroll , I hope you were able to solve it. If not, here are some possible solutions that might help you:

  1. Check that you have enough storage space on the drive where you’re installing Unreal Engine.
  2. Run the installer as administrator.
  3. Check if your antivirus is blocking the installation; disabling it temporarily might work.
  4. Sometimes, the servers may not be working properly , try installing it at different times of the day.
  5. If none of the above works, you could check the system requirements documentation for the Epic Games Launcher. Here’s the link so you can check it out: https://www.epicgames.com/help/en-US/c-Category_EpicGamesStore/c-EpicGamesStore_LauncherSupport/system-requirements-for-the-epic-games-launcher-a000084650
    I hope you find some of these solutions useful!!
3

Hi, thanks for checking

In the end, seems like the issue was fixed on Epic side, maybe some service failure?

Me and my co-workers, and people online reporting the issue, were able to download it after a couple of hours

sorry for the delayed answer

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