# Can not install unreal engine 4 on osx 10.9.5

**URL:** <https://forums.unrealengine.com/t/can-not-install-unreal-engine-4-on-osx-10-9-5/294659>\
**Category:** Platform & Builds\
**Tags:** unreal-engine, crash, bug-report, question\
**Created:** [September 26, 2014, 8:46pm UTC](https://forums.unrealengine.com/t/can-not-install-unreal-engine-4-on-osx-10-9-5/294659 "2014-09-26T20:46:01Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [September 29, 2014, 6:32pm UTC](https://forums.unrealengine.com/t/can-not-install-unreal-engine-4-on-osx-10-9-5/294659/2 "2014-09-29T18:32:12Z")

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Hi cgTux,

Make sure to follow the step for getting your Verbose Logs carefully and you should be able to find the logs for Mac here:

The config setting goes to just Engine.ini for mac (not Default), and they are located at: /Users/[USERNAME]/Library/Preferences/Unreal Engine/UnrealEngineLauncher/Mac

If this isn’t correct, please let us know.

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>
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Once you get the logs, post them here and we will continue troubleshooting.

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