# BSP objects making me freeze

**URL:** <https://forums.unrealengine.com/t/bsp-objects-making-me-freeze/309967>\
**Category:** Platform & Builds\
**Tags:** unreal-engine, freezing, UE4, question\
**Created:** [March 8, 2015, 3:38pm UTC](https://forums.unrealengine.com/t/bsp-objects-making-me-freeze/309967 "2015-03-08T15:38:43Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![anonymous\_user\_e6260697](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_e6260697](https://forums.unrealengine.com/u/anonymous_user_e6260697)\
**Post date:** [March 10, 2015, 6:44pm UTC](https://forums.unrealengine.com/t/bsp-objects-making-me-freeze/309967/2 "2015-03-10T18:44:18Z")

</div>

Hello Zandrom,

Thank you for your post. You may indeed be experiencing a bug. In order to make sure we will need to gather a little bit of information. The two main things that I will need is the verbose logs, and the dxdiag output. the instructions to aquire both can be found here:

Instructions for getting verbose logs:

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

under the section titled: **None of the Above Helped - Getting Debug Logs**

Instructions on getting Dxdiag:

> **[Getting information about your system from dxdiag on Windows](https://www.faqforge.com/windows/getting-information-about-your-system-from-dxdiag-on-windows/)**
>
> DirectX Diagnostic tool dxdiag is a useful tool on Windows that gives you loads of information about your system, such as GPU, CPU and BIOS info. It is common that tech support asks you to attach your dxdiag report to support requests since it helps...

Once you have that info, just zip it up using the utility of your choosing and attach it to a comment. When I have received the information I can compare it to existing bugs to see if the issue is already present in our database, and if it is not, I will prepare a bug report for you and submit it to the developers.

Thank you for your patience while we work this out,

---

_[View the full topic](https://forums.unrealengine.com/t/bsp-objects-making-me-freeze/309967)._