# BSOD at start

**URL:** <https://forums.unrealengine.com/t/bsod-at-start/444092>\
**Category:** Community & Industry Discussion\
**Tags:** loading, ram, unreal-engine, crash, question\
**Created:** [February 25, 2019, 2:29am UTC](https://forums.unrealengine.com/t/bsod-at-start/444092 "2019-02-25T02:29:32Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![adrienTriangles](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adrienTriangles](https://forums.unrealengine.com/u/adrienTriangles)\
**Post date:** [February 25, 2019, 2:29am UTC](https://forums.unrealengine.com/t/bsod-at-start/444092/1 "2019-02-25T02:29:32Z")

</div>

Hi!  
Just mounted my PC and I get a BOSD whenever loading a scene. I can make a default one but loading one will crash.  
The problem seem to be about ntoskrnl.exe and/or ntfs.sys.  
I ran different test, scans, fix such as chkdsk, [memtest86][1] and I have just updated drivers (using Easy Driver) ?

Attached: BlueScreenView logs + config overview

 ![269543-screenshot-2.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/4/d/64dc690597e6a8118843258a73df0d52da608c22.png)

![269544-screenshot-3.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/b/e/5/be5ed32266dfedb9c03f44d0325bf492edce70a1.png)

Thank you.

---

<div class="post-metadata">

**Author:** ![Jeff\_A](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Jeff\_A](https://forums.unrealengine.com/u/Jeff_A)\
**Post date:** [February 25, 2019, 8:42pm UTC](https://forums.unrealengine.com/t/bsod-at-start/444092/2 "2019-02-25T20:42:34Z")

</div>

Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

[https://epicsupport.force.com/unrealengine/s/](https://epicsupport.force.com/unrealengine/s/)

Thanks

---

<div class="post-metadata">

**Author:** ![adrienTriangles](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adrienTriangles](https://forums.unrealengine.com/u/adrienTriangles)\
**Post date:** [February 25, 2019, 8:55pm UTC](https://forums.unrealengine.com/t/bsod-at-start/444092/3 "2019-02-25T20:55:44Z")

</div>

Thanks. Will do. Even tho I feel like it’s more on my side than yours

---

<div class="post-metadata">

**Author:** ![Shadowriver](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Shadowriver](https://forums.unrealengine.com/u/Shadowriver)\
**Post date:** [February 25, 2019, 9:42pm UTC](https://forums.unrealengine.com/t/bsod-at-start/444092/4 "2019-02-25T21:42:12Z")

</div>

That is because you posted question on bug raport category, which in the past was used for bug reporting

---

<div class="post-metadata">

**Author:** ![Shadowriver](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Shadowriver](https://forums.unrealengine.com/u/Shadowriver)\
**Post date:** [February 25, 2019, 9:54pm UTC](https://forums.unrealengine.com/t/bsod-at-start/444092/5 "2019-02-25T21:54:19Z")

</div>

Some crashes happens at NTFS driver (it comes with Windows and it updates with windows), so there possibility there something wrong with either disk or file system, and one suggests problem in virtual memory.

You might do some more detailed disk scan, there possibility it caused by virtual memory activity so you might try to move virtual memory somewhere else or to different disk if you have.

[https://www.geeksinphoenix.com/blog/post/2016/05/10/how-to-manage-windows-10-virtual-memory.aspx](https://www.geeksinphoenix.com/blog/post/2016/05/10/how-to-manage-windows-10-virtual-memory.aspx)

Normally SSD is the best place for it as the faster the drive the less slow down from it’s usage.

Now days it’s hard to cause BSOD from application bug, there high chance it’s either system, driver and hardware issue

---

<div class="post-metadata">

**Author:** ![adrienTriangles](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adrienTriangles](https://forums.unrealengine.com/u/adrienTriangles)\
**Post date:** [February 27, 2019, 1:52pm UTC](https://forums.unrealengine.com/t/bsod-at-start/444092/6 "2019-02-27T13:52:30Z")

</div>

Thanks for your help! BIOS default settings solved it. Thought I already had gave this a try.

---

<div class="post-metadata">

**Author:** ![adrienTriangles](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@adrienTriangles](https://forums.unrealengine.com/u/adrienTriangles)\
**Post date:** [February 27, 2019, 1:52pm UTC](https://forums.unrealengine.com/t/bsod-at-start/444092/7 "2019-02-27T13:52:40Z")

</div>

Thanks for your help! BIOS default settings solved it. Thought I already had gave this a try.