# BLOCKER - Not able to join a precise island **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** closed, fortnite-creative, unreal-editor-for-fortnite, fortnite\ **Created:** [October 9, 2025, 2:22pm UTC](https://forums.unrealengine.com/t/blocker-not-able-to-join-a-precise-island/2663786 "2025-10-09T14:22:36Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![VysenaWoyka](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/vysenawoyka/32/1003669_2.png) [@VysenaWoyka](https://forums.unrealengine.com/u/VysenaWoyka)\ **Post date:** [October 9, 2025, 2:22pm UTC](https://forums.unrealengine.com/t/blocker-not-able-to-join-a-precise-island/2663786/1 "2025-10-09T14:22:36Z")
### Summary Hello, It’s been a month now we have multiple reports from players that are not able to join one of our islands: 4518-5690-1967. Some players have an infinite loading screen (meaning once they are in the loading screen of the map, even after a 5-6 minutes loading, the only thing they can do is to ALT F4 the game), some others have a matchmaking error when trying to join the map. ### Please select what you are reporting on: Unreal Editor for Fortnite ### What Type of Bug are you experiencing? Matchmaking ### Steps to Reproduce - Join the island via code 4518-5690-1967 - Matchmake - Wait ### Expected Result Any player is able to join the map and play it. ### Observed Result Some players are not able to join the map and therefore cannot play it. ### Platform(s) PC (not tried on console) ### Island Code 4518-5690-1967 ### Video Here are some examples: Trying to join the map then matchmaking error (and able to join another random map): [https://drive.google.com/file/d/1cV79xv6QIvwRzMK44EMkUiMoYF-tifkD/view?usp=sharing](https://drive.google.com/file/d/1cV79xv6QIvwRzMK44EMkUiMoYF-tifkD/view?usp=sharing) Infinite loading screen: [https://drive.google.com/file/d/1T2naV56oLkt5GSNMLTpB8N4obHQ0O9-j/view](https://drive.google.com/file/d/1T2naV56oLkt5GSNMLTpB8N4obHQ0O9-j/view) ### Additional Notes The issue might be “account related”, as we have some accounts that were never able to join the map while others could. We’ve also tried to join the map with an account when the map was listed AND unlisted and the result was the same: kicked of the loading screen. If you need anything that could help identify the issue, feel free to ask! Thank you ---
**Author:** ![C1\_Torres](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@C1\_Torres](https://forums.unrealengine.com/u/C1_Torres)\ **Post date:** [October 9, 2025, 2:57pm UTC](https://forums.unrealengine.com/t/blocker-not-able-to-join-a-precise-island/2663786/3 "2025-10-09T14:57:31Z")
I have this issue and I am one of the affected players who can’t join this great map AT ALL. I have tried everything! ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [October 9, 2025, 3:05pm UTC](https://forums.unrealengine.com/t/blocker-not-able-to-join-a-precise-island/2663786/4 "2025-10-09T15:05:18Z")
Thank you, we’re checking into this. ---
**Author:** ![kalishane\_eg](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kalishane_eg/32/1196414_2.png) [@kalishane\_eg](https://forums.unrealengine.com/u/kalishane_eg)\ **Post date:** [October 10, 2025, 4:09pm UTC](https://forums.unrealengine.com/t/blocker-not-able-to-join-a-precise-island/2663786/5 "2025-10-10T16:09:50Z")
Hi Woyka! Would you be able to share your logs with us so we can look into this further? How to: [How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382) ---
**Author:** ![VysenaWoyka](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/vysenawoyka/32/1003669_2.png) [@VysenaWoyka](https://forums.unrealengine.com/u/VysenaWoyka)\ **Post date:** [October 11, 2025, 6:25pm UTC](https://forums.unrealengine.com/t/blocker-not-able-to-join-a-precise-island/2663786/6 "2025-10-11T18:25:40Z")
Hey @kalishane_eg! Here they are (FYI these are the logs of one of the accounts that aren’t able to join the island, they are not from my personnal account)! [Logs Erazer Zone Wars.zip](https://forums.unrealengine.com/uploads/short-url/lFI9IVT8dj7eUdOwvyVzmYGhR6n.zip) (4.7 MB) ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [December 5, 2025, 10:01pm UTC](https://forums.unrealengine.com/t/blocker-not-able-to-join-a-precise-island/2663786/8 "2025-12-05T22:01:25Z")
FORT-990062 has been ‘Closed’. We’re unable to reproduce this issue. ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [April 7, 2026, 2:23pm UTC](https://forums.unrealengine.com/t/blocker-not-able-to-join-a-precise-island/2663786/9 "2026-04-07T14:23:30Z")
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